Dubai IT Infrastructure Support Engineer

DiceTek UAE; Dubai; On-site; AED 156,240 - 245,520; Full time

Job summary

DiceTek UAE is seeking an IT Infrastructure Support Engineer in Dubai to maintain and support critical information systems. You will provide Level 1 and Level 2 technical support while ensuring the stability and performance of IT infrastructure.

The ideal candidate holds a Bachelor's degree and has 4-6 years of experience in systems administration. Key responsibilities include monitoring servers, supporting network operations, and coordinating with IT production teams.

Qualifications

• 4-6 years of hands-on experience in IT infrastructure support.
• Strong understanding of enterprise IT infrastructure.
• Experience with high availability systems and critical internal systems.

Responsibilities

• Provide Level 1 and Level 2 technical support.
• Monitor and maintain servers for uptime and stability.
• Support network fundamentals including VPN and Wi-Fi.

Skills

Support Windows environments

Support Linux environments

Networking fundamentals

IT security practices

Basic scripting (PowerShell, Bash, Python)

Documentation skills

Communication skills

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Windows Server

Linux Server

Active Directory

VMware

Zabbix

Job description

DiceTek UAE is seeking an IT Infrastructure Support Engineer in Dubai to maintain and support critical information systems. You will provide Level 1 and Level 2 technical support while ensuring the stability and performance of IT infrastructure.

The ideal candidate holds a Bachelor's degree and has 4-6 years of experience in systems administration. Key responsibilities include monitoring servers, supporting network operations, and coordinating with IT production teams.