Dubai Frontline Customer Care & Sales Associate

AlFuttaim; Dubai; On-site; AED 39,060 - 61,380; Full time

Job summary

AlFuttaim in Dubai is seeking a Customer Service Associate to provide exceptional service in our retail store. The role involves assisting customers, maintaining store presentation, and handling cash transactions.

The ideal candidate will have previous customer-facing experience, strong communication skills, and a keen attention to detail. This position offers opportunities for growth within Dubai's vibrant retail sector.

Qualifications

• Previous experience in customer‑facing roles, preferably in retail, sales, hospitality, or customer service.
• Strong verbal communication and interpersonal skills.
• Ability to support upselling and cross‑selling.

Responsibilities

• Welcome and engage customers in a professional, friendly manner.
• Assist customers with product information and general inquiries.
• Handle basic customer complaints and escalate complex issues.

Skills

Customer service

Retail sales support

Communication skills

Attention to detail

Cash handling

Teamwork

Product recommendations

Job description

AlFuttaim in Dubai is seeking a Customer Service Associate to provide exceptional service in our retail store. The role involves assisting customers, maintaining store presentation, and handling cash transactions.

The ideal candidate will have previous customer-facing experience, strong communication skills, and a keen attention to detail. This position offers opportunities for growth within Dubai's vibrant retail sector.