Dubai Front Desk & Client Experience Lead (UAE National)

KPMG Fakhro; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

KPMG Fakhro in Dubai is seeking a Front Office Executive (UAE National) to greet clients, manage calls, coordinate meetings, and handle front desk operations in a professional manner. This role supports Facilities and Admin teams and requires UAE national status as part of Emiratisation.

The successful candidate will maintain confidentiality, provide excellent client service, and handle multiple tasks within standard office hours, contributing to the company’s polished public image.

Qualifications

• UAE National (Emirati) – required as part of Emiratization.
• 1–2 years of front office, receptionist, or administrative experience (corporate preferred).
• Strong communication skills in English and Arabic (verbal and written).
• Proficiency in MS Office (Word, Excel, Outlook).
• Excellent interpersonal skills, professional appearance, and strong client service orientation.

Responsibilities

• Greet and assist clients, visitors, and employees in a professional manner.
• Manage all incoming calls, messages, and inquiries with timely redirection.
• Coordinate meeting room bookings and ensure spaces are set up.
• Manage visitor registrations and liaise with security for access arrangements.
• Handle courier services, mail distribution, and front desk supplies.
• Support admin tasks such as scanning, filing, and coordinating with Facilities and Admin.
• Maintain confidentiality and uphold KPMG’s professional image.
• Assist with internal events, meetings, and office coordination.
• Maintain punctuality; office hours 8:30 a.m. – 5:00 p.m. with 1-hour lunch.

Skills

English & Arabic communication

Customer service

Multitasking

Education

High School Diploma

Bachelor’s degree

Tools

MS Office

Job description

KPMG Fakhro in Dubai is seeking a Front Office Executive (UAE National) to greet clients, manage calls, coordinate meetings, and handle front desk operations in a professional manner. This role supports Facilities and Admin teams and requires UAE national status as part of Emiratisation.

The successful candidate will maintain confidentiality, provide excellent client service, and handle multiple tasks within standard office hours, contributing to the company’s polished public image.