Dubai CRM Data & Reporting Specialist

Drl-Marketing-Management; Dubai; On-site; AED 45,000 - 54,000; Full time

Job summary

Drl-Marketing-Management in Dubai is seeking a CRM Executive to maintain and manage the company’s CRM system, ensuring that all customer and agent data is accurate, up-to-date, and well-organized. This role also involves preparing reports, coordinating with other departments, and supporting the daily operations of our CRM team.

If you are detail-oriented, analytical, and have a passion for organized data and teamwork, we’d love to hear from you!

Qualifications

• 1–2 years CRM or similar administrative/data management experience.
• Excellent English communication, written and spoken.
• Strong MS Office and Excel skills.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Prepare and maintain daily, weekly, and monthly reports.
• Update and manage CRM data for accuracy and consistency.
• Lead distribution across the process.
• Utilize Excel for data organization and analysis.
• Organize and maintain agent databases.
• Identify data discrepancies and communicate issues.
• Monitor spreadsheets related to CRM activities.
• Coordinate with departments for timely responses.
• Support CRM system updates and process improvements.

Skills

English communication

Attention to detail

Teamwork

Deadline oriented

Data management

Tools

Excel

Word

Outlook

Job description

Drl-Marketing-Management in Dubai is seeking a CRM Executive to maintain and manage the company’s CRM system, ensuring that all customer and agent data is accurate, up-to-date, and well-organized. This role also involves preparing reports, coordinating with other departments, and supporting the daily operations of our CRM team.

If you are detail-oriented, analytical, and have a passion for organized data and teamwork, we’d love to hear from you!