Dubai Branded Residence Community Leader

Driven Properties L.L.C; Dubai; On-site; AED 240,000 - 360,000; Full time

Benefits offered by this job

Employment visa and medical insurance

Company laptop

Structured onboarding and training

Career progression opportunities

Access to proprietary CRM

Job summary

Driven Properties L.L.C is seeking an experienced Community Manager in Dubai to oversee branded residential living under owners association governance. This role requires coordinating OA boards, unit owners, tenants, and the management company to deliver exceptional community experiences.

You will manage service charges, budgets, and AGM logistics while ensuring brand standards across a diverse portfolio of high-value properties. Visa, medical insurance, and a company laptop are provided.

Qualifications

• Experience in owners association or branded residential communities.
• Ability to manage service charges, arrears, and budget tracking.
• Experience planning and minuting AGMs/EGMs with governance in mind.
• Strong stakeholder communication across owners, tenants, and management.

Responsibilities

• Act as the primary liaison between OA boards, unit owners, tenants, and management, maintaining trusted relationships across all stakeholders.
• Manage day-to-day community operations of branded developments, upholding OA and brand standards.
• Oversee service charge collection, arrears follow-up, and budget tracking with the finance team.
• Plan, coordinate, and minute AGMs and EGMs, ensuring quorum and compliance.
• Oversee FM contractors, soft services, and security teams, ensuring SLAs and brand standards.
• Handle owner and tenant complaints, escalations, and neighbour disputes with professionalism and follow-through.
• Coordinate move-in/move-out logistics, enforce community rules, and issue violation notices.
• Develop and deliver resident engagement programmes and community events reflecting the brand identity.
• Maintain records of owner registers, unit usage, service charges, and contractor performance.
• Liaise with brand hotels/operators to align on shared services and resident-facing standards.
• Monitor KPIs, satisfaction scores, response times, and report to senior management.
• Assist in reserve fund planning and preventive maintenance with the technical team.

Skills

Owner liaison

Stakeholder management

Meeting coordination

Budget tracking

Contractor management

Dispute resolution

Resident engagement

Brand standards

Records management

KPI monitoring

Maintenance planning

Tools

CRM software

Job description

Driven Properties L.L.C is seeking an experienced Community Manager in Dubai to oversee branded residential living under owners association governance. This role requires coordinating OA boards, unit owners, tenants, and the management company to deliver exceptional community experiences.

You will manage service charges, budgets, and AGM logistics while ensuring brand standards across a diverse portfolio of high-value properties. Visa, medical insurance, and a company laptop are provided.