Dubai Branch Lead: Operations & Compliance

applydubaijob.com; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Al Razouki Exchange in Dubai seeks a Branch Supervisor to oversee daily branch operations, supervise staff, monitor cash handling, and ensure AML/KYC compliance while maintaining high customer-service standards. UAE banking or exchange-house experience is mandatory; 3–5 years as Cashier/Teller, plus at least 2 years in a senior operations role.

Bachelor's degree in Finance, Business or Commerce preferred. The role demands excellent customer service and strong coordination with internal

Qualifications

• UAE banking or exchange-house experience required.
• 3–5 years as Cashier/Teller with 2+ years in senior branch operations.
• Bachelor's degree in Finance, Business or Commerce preferred.

Responsibilities

• Oversee daily branch operations and ensure efficient workflow.
• Supervise staff and monitor cash handling for accuracy.
• Ensure AML/KYC compliance and adherence to internal procedures.
• Lead and support branch staff to achieve performance targets.
• Deliver excellent customer service and resolve issues promptly.
• Coordinate with internal stakeholders to maintain smooth operations.
• Maintain records and support branch performance reporting.

Skills

Cash handling

Branch operations

Team supervision

AML/KYC compliance

Customer service

Education

Bachelor's Degree in Finance/Business/Commerce

Job description

Al Razouki Exchange in Dubai seeks a Branch Supervisor to oversee daily branch operations, supervise staff, monitor cash handling, and ensure AML/KYC compliance while maintaining high customer-service standards. UAE banking or exchange-house experience is mandatory; 3–5 years as Cashier/Teller, plus at least 2 years in a senior operations role.

Bachelor's degree in Finance, Business or Commerce preferred. The role demands excellent customer service and strong coordination with internal