Dubai Beauty Salon Front Desk Concierge

Flip retail; Dubai; On-site; AED 40,000 - 48,000; Full time

Job summary

Flip retail in Dubai is seeking a Call Center Representative to act as the first point of contact for clients arriving at or calling our beauty parlor. The role involves greeting customers, handling inquiries, and processing transactions with professionalism.

Responsibilities include booking appointments via phone and email, managing payments, and maintaining a tidy reception area while building friendly, trustful client relationships. A High School diploma and strong communication are required.

Qualifications

• Proven experience as a Salon Assistant, Front Desk Agent or similar role.
• Experience with office equipment and POS systems.
• Strong verbal and written communication with a customer-focused mindset.
• Ability to stay calm under pressure and stay organized.

Responsibilities

• Warmly greet customers and direct them to the appropriate beauty station.
• Reserve and confirm appointments by phone and email.
• Process payments and issue invoices.
• Assist clients in the waiting area and answer service questions.
• Maintain a clean reception area and manage materials.
• Update client records with contact and service details.

Skills

Excellent communication

POS systems

Office equipment handling

Customer service

Calm under pressure

High School diploma

Education

High School diploma

Tools

Printers

POS systems

Job description

Flip retail in Dubai is seeking a Call Center Representative to act as the first point of contact for clients arriving at or calling our beauty parlor. The role involves greeting customers, handling inquiries, and processing transactions with professionalism.

Responsibilities include booking appointments via phone and email, managing payments, and maintaining a tidy reception area while building friendly, trustful client relationships. A High School diploma and strong communication are required.