Dubai-based Salesforce Program Manager — End-to-End Delivery

Ampstek; Dubai; On-site; AED 350,000 - 600,000; Full time

Job summary

Apexing Ampstek is seeking an experienced Salesforce Project Manager to lead end-to-end Salesforce implementation and transformation projects in Dubai. The role involves managing programs, cross-functional teams, stakeholders, schedules and budgets to ensure on-time, on-budget delivery.

You will collaborate with Salesforce architects, developers, business analysts, QA and integration teams to drive successful project outcomes and adoption.

Responsibilities

• Manage end-to-end Salesforce implementation projects from initiation and planning through deployment and post-production support.
• Own project scope, schedule, budget, resource planning, risks, issues, dependencies, and delivery governance.
• Work closely with business and technology stakeholders to understand project objectives, priorities, and expected outcomes.
• Lead Salesforce delivery teams comprising Architects, Developers, Business Analysts, QA Engineers, and integration specialists.
• Manage project planning, sprint execution, release planning, status reporting, RAID logs, and stakeholder communications.
• Drive Agile/Scrum ceremonies including sprint planning, daily stand-ups, backlog reviews, retrospectives, and release planning.
• Coordinate with technical teams working across Salesforce products such as Sales Cloud, Service Cloud, Experience Cloud, CPQ/Revenue Cloud, and integrations as applicable.
• Collaborate with Salesforce Architects and technical leads on solution design, integrations, data migration, security, and deployment planning.
• Identify risks and delivery challenges proactively and drive appropriate mitigation and escalation.
• Manage third-party vendors and geographically distributed/offshore teams where applicable.
• Ensure appropriate governance around requirements, change requests, testing, UAT, releases, and production deployments.
• Provide clear project status and executive-level reporting to customer and leadership stakeholders.
• Ensure projects meet agreed quality, timeline, budget, and business objectives.
• Support customer adoption, change management, and transition to production/support teams.

Job description

Apexing Ampstek is seeking an experienced Salesforce Project Manager to lead end-to-end Salesforce implementation and transformation projects in Dubai. The role involves managing programs, cross-functional teams, stakeholders, schedules and budgets to ensure on-time, on-budget delivery.

You will collaborate with Salesforce architects, developers, business analysts, QA and integration teams to drive successful project outcomes and adoption.