Dubai Bakery Customer Experience Specialist

AlFuttaim; Dubai; Vor Ort; AED 39.060 - 55.800; Vollzeit

Zusammenfassung

AlFuttaim in Dubai is seeking a Customer Service Associate - Bakery to welcome customers, recommend products, and maintain quality displays. The role focuses on friendly service, accurate POS transactions, and daily replenishment in a fast-paced bakery environment.

Ideal candidates have a high school diploma and at least 1–3 years in food retail or bakery settings, with strong communication skills in English. Arabic is a plus, and flexibility for shifts is required.

Qualifikationen

• High school diploma or equivalent is required.
• Customer-facing experience in bakery/food retail is preferred.
• English speaking proficiency; Arabic is a plus.

Aufgaben

• Welcome customers and provide friendly, professional assistance.
• Help customers select bakery products based on preferences and dietary needs.
• Explain product features, storage guidance, and complementary items.
• Respond to enquiries and resolve basic concerns in line with standards.
• Maintain bakery displays, freshness, and correct labeling.
• Support stock counts, replenishment, and waste reporting.
• Operate POS, process payments, and balance at shift end.

Kenntnisse

Customer service

Cash handling

Upselling

Communication skills

Food safety

Stock replenishment

Teamwork

Ausbildung

High School Diploma or equivalent

Tools

Point-of-sale systems

Jobbeschreibung

AlFuttaim in Dubai is seeking a Customer Service Associate - Bakery to welcome customers, recommend products, and maintain quality displays. The role focuses on friendly service, accurate POS transactions, and daily replenishment in a fast-paced bakery environment.

Ideal candidates have a high school diploma and at least 1–3 years in food retail or bakery settings, with strong communication skills in English. Arabic is a plus, and flexibility for shifts is required.