Division Manager

Tyloz Cleaning Services L.L.C; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Tyloz Cleaning Services L.L.C is seeking an experienced Operations Manager to lead and oversee cleaning teams at client locations day and night shifts, ensure work meets standards, manage staff queries, and coordinate with HR and Sales for site visits and business development. The role requires 5–6 years of relevant experience, a valid driving license with own vehicle, and a bachelor's and master's degree.

You will conduct site inspections, monitor attendance, supervise client locations, and

Qualifications

• 5-6 years of relevant operations management experience.
• Must possess a valid driving license and own vehicle.
• Bachelor's degree and Master's degree are required.

Responsibilities

• Oversee cleaners at client sites and ensure work meets standards.
• Manage staff queries and coordinate with HR.
• Visit new and existing clients for inquiries and business development.
• Monitor attendance and prepare daily/weekly reports.
• Coordinate schedules with CSD and supervise site inspections.

Skills

Organizational skills

Conflict resolution

Leadership

Decision making

Attention to detail

Education

Bachelor's degree

Master's degree

Tools

MS Office

Job description

Operations Management Managing and overseeing cleaners assigned jobs at client location during day or night shift to ensurework is per standards Handling staff queries and routing to HR as and when required Responsible for supporting generating leads and from existing clients as per line manager Conduct commercial site and outdoor site inspections Visit new clients as per inquiry received from Sales Department and under the requirement Monitor the daily staff attendance is as per schedule and submit report to CSD Timely inform HR about the staff who breached company policies grooming standards frequentabsenteeism and misconduct Supervise all the Boutiques Residential Offices Events Special ProjectsCoordination with CSD department for any changes in schedules site visits projects Inspection of company vehicles and make sure it is properly maintained Stakeholder Management Respond to customer complaints ensuring proper handling to achieve excellent customersatisfaction Supervising the client locations to collect feedback about the service Team Leadership and Development Conducting Performance reviews of the team to as per periodic cycle and share with HR Recommend staff development training to HR in view of performance gap Conduct classroom and practical training for new hires on cleaning subjects Reports Monthly meeting reports and daily routines reports

JOB REQUIREMENTS

• Relevant experience of 5-6 years.
• Must possess a valid driving license and own vehicle to support client meetings and businessdevelopment activities.

QUALIFICATION REQUIREMENTS

• Bachelor's degree and master's Degree is a must.

KEY SKILLS

• MS officeExcellent organizational skills.
• Good conflict resolution.
• Proven leadership skills.
• Great decision-making skills.
• Strong attention to detail.