Director, Solutions

Support Revolution; Dubai; On-site; AED 600,000 - 1,000,000; Full time

Job summary

Supermicro is seeking a dynamic Sr. Director, Solutions to lead a high-performing team across multiple sales divisions in EMEA. The role centers on aligning solution strategies with revenue goals and ensuring seamless execution through cross-functional collaboration.

Responsibilities include developing product roadmaps, partnering with marketing and engineering, and delivering complete server solutions to customers. Strong Linux, virtualization, and storage product experience are essential.

Qualifications

• 15+ years hands-on system/server architecture experience.
• Experience in product marketing/management from concept to end-of-life.
• Strong knowledge of computer architecture and cross-functional collaboration.

Responsibilities

• Develop product roadmap for storage/server and JBOD systems.
• Lead strategy with marketing, engineering, and business development.
• Create product requirements for cloud/DC infrastructure solutions.
• Engage with executives and teams to convey capabilities and vision.
• Provide training and 3rd-level support as needed.

Skills

Storage systems

Server architecture

Linux administration

Virtualization

Docker

Kubernetes

CEPH

Communication skills

Customer engagement

Education

Bachelor’s or Master’s in CS/EE/CE

Tools

VMware

VirtualBox

Docker

Kubernetes

CEPH

Linux (Ubuntu/SUSE/Red Hat/CentOS)

Job description

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Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary:

Supermicro is seeking a dynamic and results-driven (Sr.) Director, Solutionsto lead a high-performing team that supports multiple sales divisions in driving business growth in EMEA. This leadership role is pivotal in aligning solution strategies with revenue goals and ensuring seamless execution across cross-functional teams.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Develop product roadmap and lead the development and integration of Storage/server and JBOD system products
• Develop and deliver a clear strategy and partner closely with marketing, engineering, and business development to provide a complete server solution to customers
• Leverage strong technical background to create technical product requirements for cloud/data center infrastructure solutions based on customer requirements, industry trends and business requirements
• Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements
• Escalate critical issues to high level management and vendors for solution as needed
• Provide product trainings to internal teams, sales teams and customers
• Provide 3rd level customer support to both internal and external as needed

Qualifications:

• Bachelor or Master's degree in Computer Science, Electrical Engineering, or Computer Engineering with minimum of 15 years hands-on experience in system/server architecture is desirable
• Demonstrated ability in product marketing and/or product management role, must have managed a number of products from initial concept through development, launch, and end-of-life
• Strong knowledge with computer architecture
• Exceptional communication and presentation skill is a must, able to communicate effectively with customers to promote, answer questions, and receive feedback
• Demonstrated knowledge of Linux OS such as Ubuntu, SUSE, Red Hat, and CentOS.
• Experience with virtualization, containerization, and storage products (e.g. VMware, Virtual Box, Docker, Kubernetes, and CEPH)

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.