Director of Wellness & Luxury Retail Experience

One&Only Resorts

Dubai

On-site

AED 600,000 - 1,200,000

Full time

5 days ago

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Job summary

One&Only The Palm is seeking a Director of Wellness and Retail to lead the wellness, movement and longevity department at Dubai’s iconic Palm retreat. You will drive operational and financial strategy, ensuring exceptional guest experiences and engaging with the hotel leadership.

The role requires a Certificate in Wellness Management, 5+ years in the field, and fluent English. You will oversee budgeting, program development, and a team focused on delivering luxury wellness experiences aligned

Qualifications

Certificate in Wellness Management.
Fluent in English, both written and spoken.
MQA-approved trainer.
Knowledge of wellness therapies.
Minimum of 5 years’ experience in the same field.

Responsibilities

Oversee the wellness, movement and longevity department to ensure high standards of service and financial performance.
Prepare monthly financial and statistical reports for the General Manager, with proposals on policy and operation.
Develop annual budget and business plan for the wellness, movement and longevity department.
Provide leadership, direction, and training to a motivated team.
Integrate the department within the hotel marketing strategy and maintain internal/external representation.
Monitor guest satisfaction and quality standards; implement improvement measures.
Lead planning and implementation of marketing activities within the department.
Ensure HR policies and hotel procedures are followed.