Assistant Director of Sales, Leisure Sales & Marketing

Kempinski Hotels SA; Dubai; On-site; AED 350,000 - 520,000; Full time

Job summary

Kempinski Hotels is seeking an Assistant Director of Sales - Leisure in Dubai to support the Director of Sales and drive revenue across assigned markets. The role involves managing key accounts, attending client events, and coordinating with the Sales & Marketing team to achieve annual targets.

The candidate should have a university degree, 5+ years in a 4/5 star hotel, excellent English and local language skills, and strong negotiation and selling abilities.

Qualifications

• University Degree.
• Minimum 5 years in a 4/5 star hotel.
• Ability to work and communicate in a multinational environment.
• Local language – excellent oral and written skills (as applicable).
• English – excellent oral and written skills.
• Planning/organistion.
• Adaptability.
• Flexibility.
• Initiative.
• Negotiation Skills.
• Selling Skills.
• Knowledge of food production and service procedures.
• Computer literacy adapted to the field of Sales.
• Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word).
• Micros Fidelio Opera and Sales & Catering.

Responsibilities

• Assist the Director of Sales in managing the Sales Team.
• Attend meetings, calls, client appointments and events in the Director's absence.
• Manage key accounts to maximize revenue and market share.
• Prospect new accounts and cover assigned markets, including Europe.
• Conduct site inspections and adhere to SOPs.
• Follow up tentative bookings and keep Opera database updated.

Skills

University Degree

Hotel experience

Multinational teamwork

Local language skills

English proficiency

Planning & organization

Adaptability

Flexibility

Initiative

Negotiation skills

Selling skills

Product/service knowledge

Computer literacy

Microsoft Office

Education

University Degree in Hospitality or Related Field

Tools

Micros Fidelio Opera

Sales & Catering software

Job description

Asssistant Director of Sales - Leisure

Department: Sales & Marketing

Employment Type: Permanent - Full Time

Location: Dubai, Dubai, United Arab Emirates - Dubai

Ensure the yearly sales budget is achieved and surpassed by assisting to and cooperating with the Director of Sales.

Key Responsibilities

• Assist the Director of Sales in the Management of the Sales Team especially in the absence of the Director of Sales and occasionally the Commercial Director.
• Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence primarily of the Director of Sales but also the Commercial Director.
• Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
• Conduct site inspections.
• Adhere to the Corporate SOP’s.
• Follow up of tentative bookings in the assigned markets.
• Detailed knowledge of competitor set.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
• Responsible for timely contracting from the client base responsible for.
• SMART contracting to ensure optimum yielding during annual rate negotiations.
• Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
• Assist the Director of Sales / Commercial Director in defining an annual sales action plan and execute set actions accordingly.
• Assist the Director of Sales / Commercial Director with the preparation of the annual budget by providing statistics and forecasts of account productions.
• Execute sales actions within set cost budget structure.
• Cross Sell other Kempinski Hotels.
• Aim to achieve the Company Sales Vision.
• Document all sales actions in SFA (S&C).
• Update OPERA contact database at all times.
• Understand, and follow the Company Sales Vision.
• Participation in Duty Manager rota.
• Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
• Ensure that all potential and real hazards are reported and rectified immediately.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Skills, Knowledge and Expertise

• University Degree
• Minimum 5 years in a 4/5 star hotel
• Ability to work and communicate in a multinational environment:
• Local language – excellent oral and written skills (as applicable)
• English – excellent oral and written skills
• To fill this position the candidate must have:
• Planning/organistion
• Adaptability
• Flexibility
• Initiative
• Negotiation Skills
• Selling Skills
• Knowledge of food production and service procedures
• Computer literacy adapted to the field of Sales:
• Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
• Micros Fidelio Opera and Sales & Catering

About Kempinksi

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.