Director of Food & Beverage

Novotel & ibis Balikpapan; Dubai; On-site; AED 900,000 - 1,200,000; Full time

Job summary

Novotel & ibis Balikpapan is seeking a senior F&B leader to oversee all dining and beverage operations within a luxury hotel group. You will drive revenue, ensure exceptional service, and uphold Accor brand standards across multiple outlets in a dynamic environment.

The role requires strong financial acumen, proven leadership, and the ability to develop innovative dining concepts while maintaining strict compliance with health, safety and brand guidelines.

Qualifications

• Minimum 8 years of progressive Food & Beverage experience in luxury hotels, with senior leadership responsibilities.
• Strong knowledge of luxury hospitality operations, Accor brand standards, and guest service excellence.
• Demonstrated ability to manage multiple F&B outlets, banqueting operations and large teams.
• Solid budgeting, cost control, revenue management and business development skills.
• Excellent leadership, communication, interpersonal and problem-solving abilities.

Responsibilities

• Provide strategic leadership and full operational oversight of all F&B outlets, bars, banqueting events and culinary operations.
• Ensure all F&B operations meet brand standards, service excellence expectations, and operating procedures.
• Drive F&B revenue, profitability and financial performance by achieving budgets and maximizing opportunities.
• Develop and implement F&B strategies, annual budgets, business plans and revenue initiatives.
• Lead and develop the F&B team to ensure efficiency, accountability and high performance.
• Oversee the guest dining experience with emphasis on service delivery, complaint resolution and satisfaction.
• Collaborate with Executive Chef to maintain food quality, menu innovation and profitability.
• Ensure strict compliance with brand standards, HACCP, hygiene, health & safety and local regulations.
• Monitor departmental performance, financial results, guest feedback and KPIs; implement corrective actions.
• Identify market trends, introduce innovative dining concepts and promotions to strengthen competitiveness.
• Oversee manpower planning, recruitment, training, succession planning and performance management.
• Maintain control of inventory, purchasing, equipment, expenses and resources to maximize profitability.
• Collaborate with Sales, Marketing, Finance and other departments to maximise F&B opportunities and hotel performance.
• Conduct regular operational reviews, outlet inspections and departmental meetings to ensure consistency and continuous improvement.

Skills

Leadership

Strategic thinking

Financial acumen

Guest service

Communication

Problem solving

Team development

Negotiation

Job description

• Provide strategic leadership and full operational oversight of all Food & Beverage outlets restaurants bars banqueting events and culinary operations.

• Ensure all F&B operations consistently meet hotelbrand standards service excellence expectations and established operating procedures.

• Drive F&B revenue profitability and financial performance by achieving budgeted targets controlling costs and maximising business opportunities.

• Develop and implement F&B strategies annual budgets business plans and revenue-generating initiatives aligned with hotel objectives.

• Lead manage and develop the entire F&B team ensuring operational efficiency accountability productivity and high performance.

• Oversee the complete guest dining experience ensuring exceptional service delivery effective complaint resolution and guest satisfaction.

• Collaborate closely with the Executive Chef to maintain food quality menu innovation consistency and profitability.

• Ensure strict compliance with Accor brand standards HACCP food safety hygiene health and safety regulations and local statutory requirements.

• Monitor departmental performance financial results guest feedback and operational KPIs implementing corrective actions where necessary.

• Identify market trends introduce innovative dining concepts and implement promotions to strengthen competitiveness and revenue growth.

• Oversee manpower planning recruitment training succession planning and performance management across the F&B division.

• Maintain effective control of inventory purchasing operating equipment departmental expenses and resources to maximise profitability.

• Collaborate with Sales Marketing Finance and other departments to maximise F&B business opportunities and overall hotel performance.

• Conduct regular operational reviews outlet inspections and departmental meetings to ensure service consistency brand compliance and continuous improvement.

Qualifications:

• Minimum 8 years of progressive Food & Beverage experience in luxury hotels including senior leadership responsibilities.

• Proven experience in a senior F&B leadership role within the UAE hospitality industry is mandatory.

• Strong knowledge of luxury hospitality operations Accor brand standards and exceptional guest service delivery.

• Demonstrated ability to manage multiple F&B outlets banqueting operations financial performance and large teams.

• Strong commercial awareness budgeting cost control revenue management and business development skills.

• Excellent knowledge of the Dubai F&B market emerging culinary trends and guest expectations.

• Well-established professional network within Dubais hospitality and F&B industry.

• Excellent leadership communication interpersonal and problem-solving skills.

• Fluent in written and spoken English with strong presentation and negotiation abilities.

• Dynamic innovative self-motivated and results-driven with the ability to inspire and develop high-performing teams.

• Strong commitment to professional integrity operational excellence and continuous improvement.

• Passionate about delivering personalised luxury experiences and consistently exceeding guest expectations.

Remote Work:

No

Employment Type:

Full-time