Director of Admission and Registration

University of Kalba; Sharjah; On-site; AED 360,000 - 600,000; Full time

Job summary

The University of Kalba invites applications for the Director of Admission and Registration to lead strategic planning, oversee student lifecycle processes, and drive digital transformation of SIS and related services.

Responsibilities include managing admissions operations, registration, records, scheduling, transcripts, and graduation processes while ensuring compliance with UAE regulations and accreditation standards. A senior leader with a robust data governance mindset is required.

Qualifications

• Master's degree in Higher Education Administration, Educational Leadership, Business Administration, Management, Information Systems, or related discipline
• Minimum 8 years of progressively responsible experience in university admission and registration or academic administration
• Minimum 5 years in a senior leadership or managerial position
• Experience working within higher education institutions accredited by recognized accreditation bodies
• Demonstrated experience managing Student Information Systems (e.g., Blackboard, Banner, Ellucian, or similar)
• Experience leading digital transformation initiatives
• Experience with academic scheduling, graduation audits, and institutional reporting
• Knowledge of UAE higher education regulations is highly desirable

Responsibilities

• Lead strategic plan development and governance for the Admission and Registration Department
• Oversee undergraduate and postgraduate admission operations
• Direct student registration activities and ensure the integrity and security of student records
• Lead the preparation and publication of the academic calendar and schedule formation
• Drive digital transformation of SIS and related platforms for improved efficiency and services
• Establish data governance practices and produce institutional reports for leadership

Skills

Leadership

Strategic planning

Change management

Digital transformation

Data governance

Education

Master's degree in Higher Education Administration or related

Tools

Student Information Systems (SIS)

Blackboard/Banner/Ellucian

Job description

The Director of Admission and Registration is responsible for providing strategic leadership direction and oversight of the University s admission registration academic records scheduling and graduation services The role ensures the efficient accurate secure and timely administration of student lifecycle processes while maintaining full compliance with University regulations and accreditation standards The Director leads the University s digital transformation initiatives within the Admission and Registration function by optimizing student information systems and digital services enhancing operational efficiency improving student experience and supporting institutional excellence through reliable data governance reporting and evidence-based decision-making The Director of Admission and Registration directly reports to the Vice Chancellor for Academic Affairs

Strategic Leadership

• Develop and implement the strategic plan for the Admission and Registration Department in alignment with the University s Strategic Plan
• Establish departmental goals objectives KPIs and annual operational plans
• Develop policies procedures and operational guidelines governing admission registration academic records and graduation
• Ensure continuous improvement of departmental services through innovation and best practices
• Lead departmental budgeting resource planning and workforce management

Admissions Management

• Oversee all undergraduate and postgraduate admission operations
• Ensure admission decisions comply with University regulations and Ministry requirements
• Monitor admission targets and enrollment trends

Registration and Academic Records

• Direct all student registration activities in accordance with the approved academic calendar
• Ensure the integrity confidentiality and security of student academic records
• Supervise course registration add drop periods withdrawals deferments reinstatements transfers and graduation eligibility
• Ensure timely issuance of transcripts enrollment certificates graduation documents and academic verifications
• Oversee degree audit and graduation clearance processes

Academic Scheduling

• Lead the preparation and publication of the University s academic calendar
• Oversee course scheduling classroom allocation examination schedules and final examination planning
• Coordinate scheduling activities with colleges and academic departments
• Monitor classroom utilization and scheduling efficiency

Digital Transformation

• Lead the implementation and continuous enhancement of Student Information Systems SIS and other academic digital platforms
• Promote automation of admission registration records management graduation and student services
• Collaborate with the Information Technology Department to implement digital solutions that improve operational efficiency
• Identify opportunities for process automation and workflow optimization

Data Management and Institutional Reporting

• Establish robust data governance practices for student information
• Ensure data accuracy consistency confidentiality and compliance
• Produce institutional reports supporting executive leadership and decision-making

Leadership and Management

• Lead supervise mentor and evaluate Admission and Registration staff
• Foster a culture of accountability customer service collaboration and continuous professional development
• Identify training needs and support staff development
• Promote a student-centered service culture

Requirements

• Master's degree in Higher Education Administration, Educational Leadership, Business Administration, Management, Information Systems, or related discipline from an accredited institution.
• Minimum 8 years of progressively responsible experience in university admission and registration or academic administration.
• Minimum 5 years in a senior leadership or managerial position.
• Experience working within higher education institutions accredited by recognized accreditation bodies.
• Demonstrated experience managing Student Information Systems (e.g., Blackboard, Banner, Ellucian, or similar).
• Experience leading digital transformation initiatives.
• Experience with academic scheduling, graduation audits, and institutional reporting.
• Knowledge of UAE higher education regulations is highly desirable.