UNIVERSITY REGISTRAR AND ENROLLMENT MANAGER

UAS; Sharjah; On-site; AED 420,000 - 520,000; Full time

Job summary

The University of the Arts Sharjah is seeking a University Registrar and Enrollment Manager to oversee academic records, enrollment processes and policy compliance. The role requires senior leadership, deep Banner expertise and the ability to coordinate with deans, admissions, IT and finance.

Applicants should have a minimum of 10 years in a registrar’s office, including 5 years as Registrar, with proven change management capabilities in a complex arts education environment.

Qualifications

• Master’s degree in Higher Education Administration, Business, or a related field (or equivalent experience)
• Minimum of 10 years of registrar experience, including at least 5 years as Registrar
• Demonstrated leadership in Registrar’s Office or Academic Services
• Strong experience with Student Information Systems and data reporting
• Experience in UAE/UK or international higher education environments
• Experience in institutional transitions, mergers, or system implementations
• Experience in performing arts or creative education environments
• Knowledge of data governance, compliance, and accreditation frameworks

Responsibilities

• Oversee Ellucian Banner governance for student records, registration, grading and degree audits.
• Maintain data integrity across systems and campuses with controls and audits.
• Lead system testing, upgrades and staff training.
• Provide enrollment and records reports for planning and reporting.
• Protect student records per policies and UAE requirements.
• Manage registration, adds/drops, withdrawals, changes within regulations.
• Coordinate scheduling and classroom allocation to support progression.
• Collaborate with Admissions, Finance and Student Support to resolve holds and issues.
• Oversee academic records, grades, transcripts, and enrollment verification.
• Administer degree audit, graduation eligibility, clearance and certification.
• Record transfer credits and recognition of prior learning.
• Advise students and faculty on registration and records.

Skills

Stakeholder management

SIS / Banner experience

Leadership

Data governance

Reporting and analytics

Change management

Education

Master’s degree in Higher Education Administration or related field

Tools

Ellucian Banner

Academic records systems

Job description

UNIVERSITY REGISTRAR AND ENROLLMENT MANAGER

Closing date for applications: December 15, 2026

SCOPE OF THE JOB

Reporting to: Head of Administration

Responsible for: Registration, academic records and enrollment management

Works closely with: Academy Directors, College Deans, Information Technology, and Finance

JOB PURPOSE

The University of the Arts Sharjah seeks candidates to serve as the University Registrar and Enrollment Manager. The position requires oversight of the Ellucian Banner system, stewardship of academic records and curricula, and a commitment to full compliance with academic policies and procedures. The successful candidate must have at least 10 years of experience in a registrar’s office, including at least five years as Registrar, the ability to work with various stakeholders (academic deans, admissions and student support services, and students), and a commitment to maintaining standards of excellence in academic operations. This role requires strong leadership and proven expertise in managing change.

Responsibilities

• 1- Ellucian Banner and Data Governance
  • (i) Lead the functional administration of Ellucian Banner for student records, registration, grading and degree audit in partnership with Information Technology.
  • (ii)Maintain data integrity across systems and campuses through entry standards, validation, access controls, audit trails, reconciliation and controlled records migration.
  • (iii) Lead system testing, upgrades and staff training to improve processes and maintain continuity of service.
  • (iv) Provide timely, accurate enrollment and academic records reports for university planning, institutional research and external reporting.
  • (v) Protect student records through secure access, retention and disclosure in accordance with university policies and applicable UAE requirements.
  • (vi)Manage registration, add and drop, withdrawals, reactivation and programme changes in accordance with university regulations.
  • (vii) Coordinate course scheduling, registration timelines and classroom allocation with academies and colleges to support programme requirements, capacity and student progression.
  • (viii) Work with Admissions, Finance and Student Support Services to ensure students complete enrollment requirements and to resolve registration holds and exceptions consistently.
• 2- Student Records and Academic Services
  • (i) Oversee academic records, grades, academic standing, transcripts, enrollment verification and the recording of approved academic decisions.
  • (ii) Administer degree audit, graduation eligibility, clearance and certification with the relevant University units.
  • (iii) Record approved transfer credits, course equivalencies and recognition of prior learning in accordance with university regulations.
  • (iv)Advise students and faculty on registration and records, resolve administrative issues and refer academic appeals to the appropriate authority.
• 3- Curriculum and Academic Policies
  • (i) Maintain approved programme and course structures in Banner and coordinate academic catalogue and calendar updates.
  • (ii)Apply approved academic regulations consistently across undergraduate and postgraduate programmes and their teaching and assessment schedules.
  • (iii) Support policy reviews, advise on operational implications and document approved exceptions and decisions within delegated authority.
• 4- Leadership and Service Improvement
  • (i) Lead the Registrar’s Office, manage operational plans and budgets, and supervise, train and evaluate staff.
  • (ii) Set service standards, monitor performance and improve workflows, communication and the student experience.
  • (iii)Represent the Registrar’s Office on university committees and collaborate on institutional priorities.
• 5- Inclusive and Accessible Services
  • (i) Provide equitable, accessible registration and records services for a diverse student community.
  • (ii)Coordinate administrative arrangements for students with disabilities in accordance with university procedures and confidentiality requirements.

Requirements

Knowledge and Experience

• (i)Master’s degree in Higher Education Administration, Business, or a related field (or equivalent experience)
• (iI)Minimum of 10 years of experience in a registrar’s office, including at least five years as Registrar, the ability to work with various stakeholders (academic deans, admissions and student support services, and students), and a commitment to maintaining standards of excellence in academic operations.
• (iiI) Demonstrated leadership experience within a Registrar’s Office or Academic Services function
• (iv)Strong experience working with Student Information Systems (SIS) and data reporting tools.
• (i) Experience in higher education within the UAE, UK, or international systems
• (ii) Experience in institutional transitions, mergers, or system implementations
• (iii) Experience in performing arts or creative education environments
• (iv)Knowledge of data governance, compliance, and accreditation frameworks

Skills and Competencies

• Strong written and verbal communication skills in English
• Strategic thinking and problem-solving skills
• High level of integrity and confidentiality
• Strong organisational and leadership skills
• Ability to manage change and institutional transformation
• Stakeholder management and collaboration skills
• Resilience and adaptability in a dynamic environment

Context

• UNIVERSITY OF THE ARTS SHARJAH
• University of the Arts Sharjah (UAS), established in 2025, brings together performing and visual arts under one university through two academies, the Academy of Performing Arts and the Academy of Visual Arts. It offers several accredited undergraduate and postgraduate degrees in the fields of performing and visual arts, with each academy located on its own campus in University City, Sharjah.
• The Academy of Performing Arts includes the College of Film, College of Music and College of Theatre, while the Academy of Visual Arts includes the College of Design and College of Fine Arts. There are 58 nationalities represented in the UAS community, which comprises over 600 students, 96 faculty and 88 staff.

Note: Candidates offered positions at UAS are required to undergo comprehensive background screening and security clearance before their employment is finalised.

University of the Arts Sharjah is an equal opportunity employer and, in line with UAE national priorities, actively supports Emiratisation — UAE Nationals are strongly encouraged to apply.