Assistant Manager - Registration Department

UD; Dubai; On-site; AED 420,000 - 620,000; Full time

Job summary

University of Dubai is seeking an experienced Assistant Manager to support the Registrar/Manager in managing student academic records and ensuring full regulatory compliance. The role leads institutional reporting, including CHEDS, fact sheets and cohort updates, and oversees data submissions with attention to accuracy and confidentiality.

You will supervise daily registration operations, drive data standards across SIS and portals, and champion process improvements in collaboration with IT and

Qualifications

• Minimum 10+ years in a higher education institution, preferably in a Registrar’s Office.
• Proven experience in institutional reporting, data and cohort management.
• Strong experience with Student Information Systems and reporting platforms.

Responsibilities

• Supports Registrar/Manager in preparation and submission of institutional reports (CHEDS, Degree Awarded Reports, enrollment statistics).
• Maintains cohort updates for programs and aligns with MoE and accreditation requirements.
• Ensures data accuracy, security and confidentiality of student records per university policies and MoE.

Skills

Data management

Regulatory compliance

Higher education reporting

Stakeholder coordination

Education

Bachelor degree in business/IT

Tools

SIS (Student Information System)

Reporting platforms

Job description

University of Dubai Full Time Academic City, Dubai Posted 21 Jan 2026 Closes 31 Dec 2026

Experience 10+ years of experience in higher education institution

Compliance Registration Accreditation

Job Purpose

The primary objective of this role is to support the Registrar/Manager in managing student academic records and

ensuring full compliance with institutional and regulatory requirements. The Assistant Manager is responsible

for leading institutional reporting functions, including CHEDS, fact sheets, cohort updates, graduation statistics,

and official data submissions, while help overseeing day to day operational workflows within the Registration

Department to ensure accuracy, efficiency, and high standards of service delivery.

Key Responsibilities

A. Reporting & Data (Core Ownership)

B. Academic Records & Compliance

C. Registration, Graduation & Exams

D. Systems, Automation

E. Supervision & Operational Leadership

F. Stakeholder & Sponsor Communication

• 1 Supports the Registrar/Manager in the preparation and submission of all institutional reports (CHEDS, Fact Sheets, Degree Awarded Reports, enrollment statistics, cohort tracking, retention and progression data).
• 2 Supports and coordinates the maintenance of cohort updates for all programs and ensures alignment with MoE and accreditation requirements.
• 3 Ensures data accuracy, consistency, and integrity across all reporting platforms.
• 4 Prepares executive level summaries for senior management.
• 5 Ensures accuracy, security, and confidentiality of student academic records in compliance with university policies and MoE requirements.
• 6 Oversees the recording of transfer credits, advanced standing, comprehensive exams, and academic status updates.
• 7 Ensures student files meet all MoE admission and documentation standards.
• 8 Supports internal and external audits related to student records and reporting.
• 9 Oversees daily registration operations and resolves complex registration and academic record issues.
• 10 Coordinates the preparation of graduation eligibility lists in collaboration with the Registrar.
• 11 Coordinates the construction and publication of the final exam schedule.
• 12 Supports the issuance of diplomas and secure digital credentialing processes.
• 13 Supports reporting automation initiatives in coordination with IT.
• 14 Oversees the implementation of data standards across SIS, portals, and reporting tools.
• 15 Introduces workflow improvements to enhance efficiency and reduce manual processing.
• 16 Oversees the completion of daily departmental tasks.
• 17 Ensures work accuracy, service quality, and policy compliance.
• 18 Coordinates the preparation of official student data for sponsors and external entities.
• 19 Ensures timely and accurate reporting of sponsored students’ registration, progression, and graduation status.

Performance Criteria

• 2 Institutional Reporting: 100% on-time submission of CHEDS, Fact Sheets, Cohort Reports – Per Cycle.
• 4 Graduation Processing: Degree audits completed within approved timelines – Per Semester.
• 5 Exam Scheduling: Final exam schedule published on time – Per Semester.
• 7 Automation: At least 2 process improvements per year – Annual.
• 8 Staff Performance: Tasks completed as scheduled – Weekly.
• 9 Sponsor Reporting: Data shared within agreed timelines – Per Semester.

Preferred Qualifications

A minimum of Bachelor’s degree, business administration, Information Technology or a related field.

At least 10+ years of experience in higher education institution, preferably within a Registrar’s Office.

Proven experience in institutional reporting, data and cohort management.

Strong experience with Student Information Systems and reporting platforms.

• Education
• Experience
• Advanced data management and reporting skills
• Strong analytical and problem-solving ability
• High attention to detail and data accuracy
• Understanding of academic policies and MoE regulations
• Ability to handle confidential information with discretion
• Change management and process improvement mindset
• Strong coordination and stakeholder engagement skills
• Demonstrates honesty, integrity, and the highest standards of ethical conduct in all professional activities.