Director - Human Resources - Jumeirah Burj Al Arab

Jumeirah; Dubai; On-site; AED 900,000 - 1,300,000; Full time

Benefits offered by this job

Learning & Development programmes

Internal mobility within global hotel

Colleague discounts on hotels

Healthcare & life insurance

Paid annual leave

Incentive programmes

Competitive tax-free salary

Job summary

Jumeirah Burj Al Arab seeks a Director – Human Resources to lead the people strategy for a landmark reopening. You will partner with the Managing Director and Corporate HR to attract world-class talent, shape culture, and ensure operational readiness for the property's reopening.

The ideal candidate brings 15+ years in HR with senior leadership experience in luxury hospitality, pre-opening or landmark projects, and a proven ability to design workforce planning, governance, and employee relations

Qualifications

• 15+ years of progressive HR experience, incl. 5+ years in senior leadership within luxury hospitality.
• Proven leadership of pre-opening or landmark reopenings with large-scale recruitment.
• Strategic advisory to the Managing Director and senior stakeholders.
• Strong commercial acumen across workforce planning, governance, and development.
• Bachelor’s degree in HR, Business or related field; Master’s preferred.

Responsibilities

• Define and lead the people strategy for Jumeirah Burj Al Arab during renovation and reopening.
• Partner with Managing Director and Corporate HR to attract top talent and build leadership teams.
• Elevate HR as a centre of excellence, support leaders, and ensure regulatory compliance.
• Foster a culture of excellence, engagement, and personalised service.
• Design future-ready org structure, succession planning, and national talent development.
• Manage employee relations, budget, governance, and strategic workforce planning.

Skills

HR leadership

Luxury hospitality

Pre-opening experience

Talent mobilisation

Leadership coaching

Stakeholder management

Workforce planning

Organisational design

Employee relations

Performance & engagement

HR governance

Employment legislation

Education

Bachelor’s degree in HR / Business

Master’s in HR Management

Tools

None

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Burj Al Arab:

Jumeirah Burj Al Arab is more than a hotel, it is a global icon of luxury hospitality. Since opening in 1999, it has defined the pinnacle of the industry, setting new benchmarks in personalised service and creating truly unforgettable guest experiences.

Today, it enters a bold and defining new chapter. After more than 25 years at the forefront of the industry, the property will undergo a carefully considered restoration led by renowned designer Tristan Auer, bringing a refined contemporary vision while preserving the legacy, craftsmanship, and spirit of this extraordinary landmark.

About the Job

An exciting opportunity has arisen for a Director – Human Resources to join Jumeirah Burj Al Arab.

The main duties and responsibilities of this role include:

• Define and lead the people strategy for Jumeirah Burj Al Arab at one of the most extraordinary moments in its illustrious legacy, aligning culture, capability, and organisational ambition with the meticulous restoration and highly anticipated return of this global icon.
• Working in direct partnership with the Managing Director and in close collaboration with Corporate HR, bring to life an ambitious resourcing agenda, captivating world-class talent, forging a distinguished leadership team, and ensuring the property is impeccably prepared for its reopening.
• Elevate the HR function into a trusted centre of expertise, empowering the team, championing progressive practice, and delivering thoughtful, intuitive support throughout every stage of the transformation.
• Inspire a renewed culture of excellence by coaching leaders to lead with purpose, deepening colleague engagement, and embedding the intuitive, generous, and deeply personalised service for which this legendary address is renowned.
• Design a future-ready organisation through visionary workforce planning, agile structures, meaningful succession, and national talent development, creating enduring strength before, during, and beyond reopening.
• Steward an inclusive, values-led, and high-performing workplace where colleagues can flourish, underpinned by exemplary employee relations, trusted governance, disciplined budget management, and the highest standards of legislative compliance.

About You

The ideal candidate for this position will have the following experience and qualifications:

• At least 15 years of progressive Human Resources experience, including 5 years at senior leadership level within luxury hospitality and an instinctive understanding of its uncompromising standards.
• Proven Human Resources leadership of a luxury-hospitality pre-opening or landmark reopening is essential, with demonstrable success in large-scale recruitment, mobilisation, and operational readiness within a complex transformation environment.
• A compelling and highly credible leadership presence, combining strategic influence, sound judgement, and the ability to advise the Managing Director, coach senior stakeholders, and unite teams behind a shared ambition.
• Refined commercial acumen and comprehensive expertise spanning workforce planning, organisational design, employee relations, performance, engagement, talent development, HR governance, and employment legislation, balanced with a genuine passion for people and service excellence.
• A bachelor’s degree in Human Resources, Business Administration, Organisational Development, or a related discipline, ideally complemented by a master’s degree in Human Resources Management.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coveragePaid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)