Digital Transformation Specialist: CRM & Docs

AlFuttaim; Dubai; On-site; AED 133,920 - 200,880; Full time

Benefits offered by this job

Work on diverse digital transformation projects

Gain exposure to modern enterprise tools

Stable career path in a technology-focused business environment

Job summary

AlFuttaim in Dubai is seeking a Digital Transformation Specialist to coordinate and support enterprise digital initiatives, specifically in CRM systems and document management. The ideal candidate will have a Bachelor's degree in IT or Engineering, with 2 to 5 years of relevant experience.

This role emphasizes managing the execution of digital transformation projects while collaborating with various stakeholders to optimize workflows and deliver technology-driven business solutions. Opportunities for growth in IT project management are presented alongside exposure to advanced enterprise tools.

Qualifications

• 2 to 5 years of experience in project coordination or digital roles.
• Basic understanding of project management practices and tools.
• Knowledge of CRM platforms and document management systems.

Responsibilities

• Coordinate digital projects across planning, execution, and reporting stages.
• Prepare and share customer usage reports for support services.
• Manage internal invoicing processes and track vendor payments.
• Develop cost estimates and process purchase orders efficiently.
• Improve document workflows and conduct periodic system audits.
• Produce project status reports, dashboards, and financial summaries.
• Support delivery teams working on CRM, document management, and smart platforms.
• Participate in workshops to gather business and technical requirements.
• Track project risks and recommend corrective actions.
• Assist in preparing technical documentation for proposals and tenders.

Skills

Project coordination and reporting tools

CRM systems and document management platforms

Data analysis and dashboard creation

Vendor and stakeholder coordination

Risk tracking and issue resolution

Proposal preparation and documentation

Education

Bachelor's degree in IT, Engineering, or related discipline

Job description

AlFuttaim in Dubai is seeking a Digital Transformation Specialist to coordinate and support enterprise digital initiatives, specifically in CRM systems and document management. The ideal candidate will have a Bachelor's degree in IT or Engineering, with 2 to 5 years of relevant experience.

This role emphasizes managing the execution of digital transformation projects while collaborating with various stakeholders to optimize workflows and deliver technology-driven business solutions. Opportunities for growth in IT project management are presented alongside exposure to advanced enterprise tools.