Digital Product Analyst — FinTech & User Journeys

Al Ramz PJSC (ALRAMZ:UH); Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Al Ramz PJSC in Abu Dhabi is looking for a Digital Product Analyst to gather requirements, improve customer journeys, and ensure our digital solutions align with business and regulatory needs. You will work closely with Product, IT, Compliance, Risk, Operations, and business teams to translate needs into clear user stories and specifications.

Responsibilities include supporting testing, UAT, content review in Arabic and English, and enabling a seamless bilingual customer experience through close

Qualifications

• Bachelor's degree in CS, IS, business, finance or related field.
• Minimum 2 years in business analysis, digital products, fintech or banking.
• Fluent in Arabic and English (written and verbal).

Responsibilities

• Gather, analyse, and document business and functional requirements.
• Translate business needs into user stories, workflows, and specifications.
• Support platform enhancements, customer experience improvements, and process optimisation.
• Prepare and manage UAT scenarios, test cases, and defect tracking.
• Review and validate Arabic and English content, user journeys, and platform communication.
• Support Arabic localisation and ensure a seamless bilingual customer experience.
• Collaborate with stakeholders, vendors, and IT teams throughout development and release cycle.
• Analyse user feedback and recommend platform enhancement.

Skills

Arabic & English

Analytical mindset

Documentation

Communication skills

Agile / Scrum

Education

Bachelor's degree

Tools

Jira

Job description

Al Ramz PJSC in Abu Dhabi is looking for a Digital Product Analyst to gather requirements, improve customer journeys, and ensure our digital solutions align with business and regulatory needs. You will work closely with Product, IT, Compliance, Risk, Operations, and business teams to translate needs into clear user stories and specifications.

Responsibilities include supporting testing, UAT, content review in Arabic and English, and enabling a seamless bilingual customer experience through close