Digital & CX Leader — Mobility Platforms (Dubai)

Nissan; Abu Dhabi; On-site; AED 300,000 - 520,000; Full time

Job summary

Nissan in Dubai is seeking a Digital and CX Manager to lead the lifecycle, deployment, and optimization of core digital platforms including ownership app and connected car services. You will drive immersive retail experiences, manage the 3D configurator, and oversee regional data architecture to support all markets.

The role requires 5-7 years of experience, fluency in English, and a strong understanding of the GCC digital landscape.

Qualifications

• Bachelor's degree in business administration or relevant field.
• 5-7 years of experience in automotive or digital roles.
• Strong understanding of GCC/ME digital landscape and tech adoption trends.
• Fluent in English.
• Sales and Service operations, Quality and Customer Experience knowledge.

Responsibilities

• Ownership App & CCS Product Management: define strategy, migrate markets to unified OEM app framework.
• Immersive Retail & Interactive Platforms: lead AR, 3D configurator, and showroom digitalization initiatives.
• Data Infrastructure & Lead Funnel Management: oversee system integrations and data coherence across platforms.

Skills

Product mindset

Matrix diplomacy

Agile

Problem solver

MS Office skills

Education

Bachelor's degree in business administration or relevant degree

Tools

Salesforce

Job description

Nissan in Dubai is seeking a Digital and CX Manager to lead the lifecycle, deployment, and optimization of core digital platforms including ownership app and connected car services. You will drive immersive retail experiences, manage the 3D configurator, and oversee regional data architecture to support all markets.

The role requires 5-7 years of experience, fluency in English, and a strong understanding of the GCC digital landscape.