Desktop Support Engineer - Boutique Hedge Fund - Leading Compensation + Benefits

Mondrian Alpha; Dubai; On-site; AED 180,000 - 260,000; Full time

Benefits offered by this job

Private healthcare

In-house dining

Job summary

Mondrian Alpha, a boutique hedge fund in DIFC, seeks a hands-on Desktop Engineer for its Dubai office. You will be the first point of contact for a small, senior user base, blending end-user support with hands-on infrastructure work and facilitating a growing trading team.

You will support Citrix environments, Bloomberg terminals, and trading applications, with Excel as a daily tool, while coordinating with MSPs and contributing to office moves and upgrades.

Qualifications

• Experience in a fast-paced trading environment is a plus.
• Strong technical skills and ability to learn the buy-side environment quickly.
• Ambitious, hungry to grow, and capable of taking ownership.

Responsibilities

• Provide white-glove, day-to-day end-user support to traders, analysts and senior staff on-site and by phone.
• Administer and support Citrix virtual desktop and application environments.
• Support Bloomberg terminals, market data feeds and trading applications, using Excel daily.

Skills

Desktop support

End-user support

Troubleshooting

Tools

Citrix

Bloomberg Terminal

Excel

PowerShell

Job description

My client, a boutique, high-performing hedge fund based in DIFC, is seeking a hands-on Desktop Engineer to join their Dubai office.

This is a small team where every person's work matters. The firm generates revenue through its trading and investment activity, and the technology you support directly affects how the front office performs.

You will be the first point of contact for a small, senior user base. The role combines day-to-day end-user support with hands-on infrastructure work, and it will grow with the firm, which is expanding its trading team.

Key Responsibilities & Technologies

• Providing white-glove, day-to-day support to traders, analysts and senior staff, on site and by phone
• Administration and support of Citrix virtual desktop and application environments
• Supporting Bloomberg terminals, market data feeds and trading applications, with Excel as a daily tool for the business
• Hands-on infrastructure tasks, including server racking, patching and basic on-premise maintenance
• Managing desk moves, equipment setup and stationery requirements, and supporting office facilities
• Working alongside the firm's two managed service providers, coordinating incidents, changes and projects
• Preparing for and supporting the office relocation, including equipment planning and installation
• Scripting and automation (PowerShell) to improve operational efficiency

Experience in financial services is highly desirable, though not essential if you have strong technical skills and are keen to learn the buy-side environment. Bloomberg and Excel knowledge is a real advantage. My client is looking for someone ambitious, hungry to grow, and someone who wants to build their skills quickly. This is an opportunity for someone early in their career to take real ownership, develop a broad skill set, and progress with a firm that is investing in its people and expanding its global reach.

My client is committed to rewarding talent. Expect a strong uplift on your current base salary, a market-leading bonus, and a benefits package that sets the benchmark - including top-tier private healthcare and complimentary in-house Michelin-star quality dining for all staff.