Delivery Partner Manager

Q-Express Documents Transport; Dubai; On-site; AED 350,000 - 700,000; Full time

Job summary

Amazon in Dubai seeks a Business Coach Manager to partner with DSP owners, guiding them to launch and scale last‑mile delivery businesses within the Amazon DSP program. You will collaborate with Station Operations, Compliance and Finance to remove obstacles, analyze performance, and drive changes across the network, ensuring compliant and sustainable growth for partners.

Based in our Dubai corporate office, you will onboard new partners, track KPIs, and provide benchmarking insights to inform

Qualifications

• Bachelor's degree required.
• Experience analyzing data and best practices to assess performance drivers.

Responsibilities

• Onboard and guide DSP owners to launch and scale their business.
• Collaborate with Operations, Compliance and Finance to ensure compliant growth.
• Identify obstacles, deliver recommendations, and drive change across the network.
• Review business performance and provide benchmarking data and insights.

Skills

Mentoring

Coaching

Data analysis

Education

Bachelor's degree

Job description

Description equal parts advisor and operating partner Amazon s team of Business Coaches assist and guide our Delivery Service Partner DSP business owners as they build and grow successful last mile package delivery businesses during a transformational time The Business Coach manager finds and executes value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business As trusted advisors Business Coach manager work alongside DSPs to help solve their biggest challenges at a programmatic level influence their business planning and strategy and look around corners to identify obstacles and recommend solutions ensuring DSP owners make effective business decisions and are set up for success

Key job responsibilities

The Business Coach managers partner with our DSP owners as they launch and scale their business in one of the fastest growing industries in the world The Business Coach manager will work closely with a portfolio of owners at different stages as they set strategy help drive accountability and engagement and motivate and track key performance metrics The Business Coach manager will collaborate with an integrated internal team of Station Operations Managers Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements The Business Coach manager support owners by removing obstacles and improving financial operational and safety practices at the network level The Business Coach manager will do this by analyzing problems discovering insights delivering recommendations and driving change both internally and externally On a daily basis the Business Coach manager is responsible for Supporting owners as they onboard to the program and prepare to launch Guiding owners as they scale their business and manage operational issues ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities as well as to provide benchmarking data and insights Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience

The role is based out of our corporate office locations in Dubai AE

Basic Qualifications

• Bachelor s degree
• Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

• 2 years of mentoring leading and coaching experience