DC Ops & Projects Manager: WMS & Growth (Dubai)

WOW Softech; Dubai; On-site; AED 350,000 - 650,000; Full time

Job summary

WOW Softech is seeking a Manager - DC Operations & Projects for its Supply Chain team in Dubai. The role focuses on end-to-end DC/Warehouse operations, driving capacity expansion, WMS deployment, and process improvements across multiple locations.

The candidate should have 8–10 years of DC/Warehouse experience, strong project management skills, and hands-on WMS/ERP exposure. A Bachelor's in Engineering is mandatory; MBA in Operations is preferred. Relocation to Dubai is required.

Qualifications

• 8 to 10 years of relevant experience in DC Operations / Warehouse Operations.
• Hands-on experience managing operational projects (WMS implementation, capacity expansion, process improvement).
• Experience in home furniture / home furnishing retail is highly preferred; large-format retail or retail e-commerce may also be considered.
• Exposure to WMS / ERP systems, process mapping, UAT and operational excellence initiatives.

Responsibilities

• Manage day-to-day distribution centre and warehouse operations, including inventory, storage, picking, packing and dispatch.
• Monitor operational KPIs related to productivity, delivery performance, inventory accuracy, service quality and cost efficiency.
• Identify operational bottlenecks and implement process improvements to enhance efficiency.
• Lead operational projects such as WMS implementation, warehouse capacity expansion and process optimisation.
• Work closely with IT teams to gather business requirements, map processes, conduct user acceptance testing (UAT) and support system implementation.
• Coordinate with internal stakeholders, vendors and cross-functional teams to ensure timely project execution.
• Support standardisation of warehouse processes and successful adoption of new systems across multiple locations.
• Track project progress, manage risks and communicate updates and outcomes to senior management.

Skills

WMS implementation

Capacity expansion

Process improvement

Stakeholder management

Analytical skills

Communication

UAT

Education

Bachelor's degree in Engineering

MBA in Operations or Supply Chain Management

Job description

WOW Softech is seeking a Manager - DC Operations & Projects for its Supply Chain team in Dubai. The role focuses on end-to-end DC/Warehouse operations, driving capacity expansion, WMS deployment, and process improvements across multiple locations.

The candidate should have 8–10 years of DC/Warehouse experience, strong project management skills, and hands-on WMS/ERP exposure. A Bachelor's in Engineering is mandatory; MBA in Operations is preferred. Relocation to Dubai is required.