Data Network Engineer Job in Dubai, United Arab Emirates

Uae Job Alert; Dubai; On-site; AED 238,707 - 312,155; Full time

Job summary

Uae Job Alert is looking for a Data Network Engineer to support AFET’s AMC by providing on-site technical assistance. This role focuses on data networks, infrastructure, and security solutions, requiring in-depth knowledge of Cisco, Aruba, and Alcatel Lucent technologies.

The ideal candidate will have at least 5 years of experience, extensive technical expertise, and CCIE certification. Join AFET's team to enhance customer satisfaction and network performance.

Qualifications

• Certified in Cisco, Aruba & Alcatel Lucent Data Networks.
• Minimum of 5 years of experience in Data Networks.
• CCIE Certification is mandatory.

Responsibilities

• Provide ongoing technical support per Service Level Agreements (SLAs).
• Maintain and monitor enterprise-level network hardware and software.
• Perform diagnostics on data network infrastructure solutions.

Skills

Technical expertise in Cisco, Aruba & Alcatel Lucent

Network diagnostics and troubleshooting

Deep understanding of networking protocols

Experience with network monitoring tools

Education

Bachelor’s degree in Electronics, Telecom, IT, or Computer Science

Tools

Routers and switches

Wireless controllers

Firewalls

Job description

Job Overview:

AFET is a leading provider of integrated business solutions, specializing in networking, IP telephony, infrastructure, contact center solutions, business applications, ELV systems, professional audio-visual solutions, and managed services. We seek a Data Network Engineer to support AFET’s AMC and provide on-site technical assistance. This role focuses on data networks, infrastructure, Wi-Fi, and security solutions, requiring expertise in industry-leading solutions such as Alcatel Lucent Enterprise, Cisco, Fortinet, HP, and similar technologies.

The ideal candidate will have hands-on experience in technical support and be certified in relevant solutions. As a key technical support team member, this role requires a strong foundation in network engineering, troubleshooting, and customer service.

Key Responsibilities:

• Post-Sales Technical Support: Provide ongoing technical support per Service Level Agreements (SLAs) with customers.
• Network and ICT Solutions Implementation: Work closely with customers, principals, service providers, and partners to ensure network solutions meet design specifications.
• Network Maintenance and Monitoring: Maintain and monitor enterprise-level network hardware and software at customer locations, ensuring system availability and reliability.
• Advanced Diagnostics: Perform diagnostics on data network infrastructure solutions, resolve network issues, and ensure performance.
• Configuration and Installation: Configure and install routers, wireless controllers (Aruba & Cisco), switches, firewalls, and load balancers.
• System Maintenance and Upgrades: Conduct network maintenance, including service packs, patches, hotfixes, and security updates.
• Incident Management: Address and resolve break/fix issues, coordinating repairs and replacements as needed.
• Preventive Maintenance: Perform health checks and attend to service requests to prevent network downtime.
• Change Management: Oversee change management activities to ensure smooth transitions and minimal disruption.
• Customer Training: Provide system usage training to customers and ensure they understand the functionalities of their network solutions.
• Project Delivery: Ensure projects are delivered on time and within customer site scope, cost, and quality standards.
• Customer Satisfaction: Maintain a high customer satisfaction with 24/7 support readiness.

Required Skills and Qualifications:

• Technical Expertise:
• Certified in Cisco, Aruba & Alcatel Lucent Data Networks (switching & Wireless).
• Strong hands-on experience with network equipment such as routers, switches, wireless controllers, firewalls, proxy servers, and WAN accelerators.
• Deep understanding of networking protocols (e.g., IGMP, IPSEC, VRRP, HSRP, STP, OSPF, 802.11, QoS).
• Proficient with the OSI and TCP/IP models.
• Extensive experience with network diagnostics, problem management, and analytical skills.
• CCIE Certification is mandatory.
• Education:
• Bachelor’s degree in Electronics, Telecom, IT, or Computer Science.
• Experience:
• Minimum of 5 years of experience in Data Networks, routing/switching, infrastructure, Wi-Fi, security, and firewall solutions.
• Proven hands-on network engineering experience, including lifecycle management (requirements gathering, design, configuration, testing, documentation, maintenance).
• Experience with network monitoring, diagnostics, and analytics tools.
• On-site customer network support and monitoring experience.

What Will Set You Apart:

• Expertise in the entire lifecycle of network solutions, from design and implementation to troubleshooting and maintenance.
• A strong track record of customer satisfaction, with an ability to resolve issues efficiently and effectively.
• A proactive approach to managing networks, ensuring minimal downtime and optimal performance.

This role is ideal for a dynamic, technically skilled engineer who thrives in a customer-facing, fast-paced environment. If you have the required expertise and a passion for network engineering, apply now to join AFET’s growing team!