Job Title: Network Engineer | UConnect Systems | UAE
Job Location: United Arab Emirates
Job Type: Full-Time
- Experience Required: 3-5 Years
- UAE-Based Position
- Customer Site Travel Required
- UAE Driving Licence Required
- System Integrator Experience Highly Preferred
Position Summary
UConnect Systems is seeking a skilled Network Engineer to join its growing technical team and lead the delivery of enterprise networking and security projects across the UAE. This role offers the opportunity to work with leading networking and cybersecurity technologies while taking ownership of projects from initial design through deployment, support, and customer handover.
Detailed Job Description
As a Network Engineer at UConnect Systems, you will be responsible for designing, implementing, securing, and supporting enterprise network infrastructures for a diverse customer base. You will work across multi-vendor networking and security environments, delivering robust LAN, WAN, Wi-Fi, and network security solutions. The successful candidate will manage projects throughout their lifecycle, provide high-level technical support, and serve as a key escalation point for complex issues. This role requires strong customer-facing skills, technical leadership, and the ability to manage multiple projects simultaneously. You will also collaborate closely with sales and pre-sales teams to develop innovative solutions that meet customer requirements and business objectives.
Key Responsibilities
- Manage the complete network project lifecycle, including planning, design, implementation, testing, commissioning, documentation, and handover.
- Design, configure, optimize, and troubleshoot enterprise network infrastructures.
- Deploy and support Routing and Switching solutions across multi-vendor environments.
- Implement and maintain enterprise Wi-Fi, LAN, and WAN connectivity solutions.
- Design and administer network security solutions using Fortinet, Palo Alto, Cisco, SonicWall, and related technologies.
- Monitor network performance and availability using Network Management Systems (NMS) and monitoring tools.
- Troubleshoot complex network issues utilizing tools such as Wireshark and advanced diagnostic platforms.
- Plan and oversee structured cabling projects involving copper and fiber infrastructure.
- Manage assigned AMC customer accounts and ensure SLA compliance and customer satisfaction.
- Act as the primary escalation point for critical network incidents and infrastructure challenges.
- Support customer sites and independently resolve technical support requests.
- Produce network documentation, health reports, project updates, and technical presentations.
- Collaborate with sales and pre-sales teams to develop technical proposals, BOQs, and solution designs.
- Research emerging networking and cybersecurity technologies and recommend best practices.
Required Qualifications & Skills
- 3-5 years of hands-on enterprise networking experience.
- Strong experience with Routing and Switching technologies.
- Experience configuring and supporting Cisco, Aruba, Ruckus, Huawei, Juniper, Extreme Networks, or similar platforms.
- Hands-on expertise in enterprise wireless networking and Wi-Fi deployments.
- Strong knowledge of LAN, WAN, TCP/IP, VLANs, routing protocols, and network troubleshooting.
- Experience deploying and supporting firewall and network security solutions.
- Hands-on experience with Fortinet/FortiGate, Palo Alto, Cisco Security, SonicWall or equivalent platforms.
- Experience using network monitoring, diagnostic, and packet analysis tools.
- Strong troubleshooting, analytical, and problem-solving skills.
- Experience managing customer environments and meeting SLA commitments.
- Excellent customer-facing communication and documentation skills.
- Ability to independently manage multiple projects and priorities.
- Valid UAE Driving Licence.
- Willingness to travel to customer locations throughout the UAE.
Nice-to-Have Skills
- Experience working within a System Integrator environment.
- Experience in Managed Services or IT Infrastructure support organizations.
- Relevant certifications such as CCNA, CCNP, Aruba Certified Professional, NSE, PCNSA, or JNCIA.
- Experience with SD-WAN solutions and cloud networking technologies.
- Knowledge of network automation, scripting, and infrastructure-as-code concepts.
Recruitment Pro Tip
For System Integrator roles, employers place significant value on project ownership. Make sure your CV highlights end-to-end network deployments, firewall implementations, customer-facing engagements, SLA achievements, and multi-vendor networking experience, along with measurable business outcomes from projects you have successfully delivered.