Data Entry Operator

NMC; Abu Dhabi; In loco; AED 30.000 - 36.000; Tempo pieno

Descrizione del lavoro

NMC in Abu Dhabi is seeking an organized receptionist to register patients, assist with inquiries, and maintain telephone and email etiquette in a fast-paced clinical setting.

The role requires a minimum of 1 year in a patient-focused environment, strong MS Office skills, and exceptional interpersonal abilities to interact with diverse individuals professionally.

Competenze

• 4.1 Preferably a college graduate in any discipline.
• 4.2 Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system.
• 4.3 Proficient technology application skills; Basic MS Office (Word, Excel, PowerPoint) MS Outlook & Internet explorer skills.
• 4.4 Must have an exceptional interpersonal skill, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals, superior telephone etiquette
• 4.5 Patient focused; service oriented; patient & understanding.
• 4.6 Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure

Mansioni

• Registration of patients in the HIS and ensuring accuracy is maintained.
• Attending to the patients and guiding them with their enquiries
• Maintaining good telephone and email etiquette
• Coordinating with the supervisors regarding the patient flow management
• Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.
• Ensuring that the waiting time is reduced and assisting in improving the same
• Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification
• Being up to date with the new tie ups and the billing requirements
• Assisting with related data entry tasks in the other departments
• Assisting with any additional task assigned by the HOD as per the operational requirement

Conoscenze

MS Office

Interpersonal skills

English proficiency

Multitasking

Formazione

College graduate

1 year receptionist experience

Strumenti

MS Outlook

Internet Explorer

MS Word

MS Excel

MS PowerPoint

Descrizione del lavoro

Job description

DUTIES AND RESPONSIBILITIES

1. Registration of patients in the HIS and ensuring accuracy is maintained.
2. Attending to the patients and guiding them with their enquiries
3. Maintaining good telephone and email etiquette
4. Coordinating with the supervisors regarding the patient flow management
5. Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.
6. Ensuring that the waiting time is reduced and assisting in improving the same
7. Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification
8. Being up to date with the new tie ups and the billing requirements
9. Assisting with related data entry tasks in the other departments
10. Assisting with any additional task assigned by the HOD as per the operational requirement

Responsibilities:

1. Registration of patients in the HIS and ensuring accuracy is maintained.
2. Attending to the patients and guiding them with their enquiries
3. Maintaining good telephone and email etiquette
4. Coordinating with the supervisors regarding the patient flow management
5. Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.
6. Ensuring that the waiting time is reduced and assisting in improving the same
7. Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification
8. Being up to date with the new tie ups and the billing requirements
9. Assisting with related data entry tasks in the other departments
10. Assisting with any additional task assigned by the HOD as per the operational requirement

Qualifications

• QUALIFICATION, LICENSURE, EDUCATION, EXPERIENCE, SPECIAL SKILLS:-
• 4.1 Preferably a college graduate in any discipline.
• 4.2 Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system.
• 4.3 Proficient technology application skills; Basic MS Office (Word, Excel, & PowerPoint) MS Outlook & Internet explorer skills.
• 4.4 Must have an exceptional interpersonal skill, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals, superior telephone etiquette
• 4.5 Patient focused; service oriented; patient & understanding.
• 4.6 Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure
  • Ability to work independently with minimal supervision.
  • Reliable, punctual, dependable, and responsive.
  • Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.