D365 CRM Solution Architect

Systems Limited - Middle East & Africa (Techvista); Abu Dhabi; On-site; AED 360,000 - 588,000; Full time

Job summary

Systems Limited - Middle East & Africa (Techvista) is seeking a Microsoft Dynamics 365 CRM Technical Expert with 10+ years of experience to deliver scalable, enterprise-grade solutions. The role requires deep expertise in implementation, customization, configuration, and system integration, along with development skills in C#, .NET, AngularJS and JavaScript.

The candidate will lead design-to-deployment across multiple business domains, coordinate with Agile squads, collaborate with PMs, Scrum

Qualifications

• 10+ years of experience delivering Dynamics 365 CRM enterprise solutions.
• Strong knowledge of configurations, customization, and integrations.
• Experience leading agile delivery across multiple squads.
• Proven ability to own end-to-end solution from design to deployment.

Responsibilities

• Lead the design, development, and delivery of Microsoft Dynamics 365 CRM solutions and integrations across multiple business domains.
• Manage and deliver solutions and strategic business projects, coordinating across multiple Agile squads.
• Collaborate with Project Managers, Scrum Masters, Product Owners, and business stakeholders to gather, groom, and assess requirements.
• Work closely with QA, UAT, and Regression teams to support testing phases and ensure timely defect resolution.
• Support production operations, including handovers and root cause analysis (RCA) for critical production issues.
• Mentor junior team members, resolve technical issues, and deliver platform/domain training sessions.
• Design and implement custom entities, plugins, workflows, business rules, and web resources within Dynamics 365 CRM.
• Develop and maintain integrations with third-party systems and middleware using REST APIs, SOAP and WCF.
• Build and maintain the applications using C#, .NET, AngularJS and JavaScript.
• Design performance dashboards, custom order journeys, and role-based access solutions to support business operations.
• Apply Agile methodologies (Scrum, sprint planning) to ensure high-quality, iterative delivery.

Skills

Dynamics 365 CRM

C#

JavaScript

AngularJS

REST APIs

SOAP

WCF

Azure DevOps

Git

Agile/Scrum

Tools

Visual Studio

XRM Toolbox

Plugin Registration Tool

Ribbon Workbench

Job description

We are looking for a Microsoft Dynamics 365 CRM Technical Expert with 10+ years of experience delivering scalable, enterprise-grade solutions. The ideal candidate has deep expertise in Dynamics 365 CRM implementation, customization, configuration, and system integration, combined with development skills using .NET, JavaScript, and AngularJS. This role requires a proven track record of technical leadership, agile delivery, and cross-functional collaboration, with the ability to take full ownership of solutions from design through deployment.

• Lead the design, development, and delivery of Microsoft Dynamics 365 CRM solutions and integrations across multiple business domains.
• Manage and deliver solutions and strategic business projects, coordinating across multiple Agile squads.
• Collaborate with Project Managers, Scrum Masters, Product Owners, and business stakeholders to gather, groom, and assess requirements.
• Work closely with QA, UAT, and Regression teams to support testing phases and ensure timely defect resolution.
• Support production operations, including handovers and root cause analysis (RCA) for critical production issues.
• Mentor junior team members, resolve technical issues, and deliver platform/domain training sessions.
• Design and implement custom entities, plugins, workflows, business rules, and web resources within Dynamics 365 CRM.
• Develop and maintain integrations with third-party systems and middleware using REST APIs, SOAP and WCF.
• Build and maintain the applications using C#, .NET, AngularJS and JavaScript.
• Design performance dashboards, custom order journeys, and role-based access solutions to support business operations.
• Apply Agile methodologies (Scrum, sprint planning) to ensure high-quality, iterative delivery.

Required Skills & Experience

Microsoft Dynamics 365 CRM ONPREM

Strong hands-on experience with Configuration, Customization, Form Scripting, Plugin Development, Workflows, Web Resources, Business Rules, Security Roles, Entity Relationships, Custom Entities, JavaScript API, XRM SDK, and FetchXML.

Languages & Frameworks

Proficiency in C#, .NET, JavaScript, AngularJS, HTML, jQuery, SQL, XML and JSON.

Integration & Architecture

Experience integrating enterprise systems via REST APIs, SOAP, middleware, third-party platforms, Windows Services, WCF, and MVC.

Tools & Platforms

Visual Studio, Ribbon Workbench, XRM Toolbox, Plugin Registration Tool, Azure DevOps (ADO), Git and TFS.