Customer Service Specialist — Quick, Helpful Support

A Group; Dubai; On-site; AED 33,480 - 55,800; Full time

Job summary

A leading services company in Dubai is looking for a Customer Service Representative to manage customer inquiries and ensure satisfaction. Responsibilities include handling calls, emails, and messages, providing product information, resolving complaints, and coordinating with internal teams. The ideal candidate will maintain records of interactions and support daily operations. Interested applicants can send their CV via the provided email.

Responsibilities

• Handle customer calls, emails, and messages.
• Provide accurate information about products and services.
• Resolve customer complaints in a professional manner.
• Maintain records of customer interactions.
• Follow up with customers to ensure satisfaction.
• Coordinate with internal departments to resolve issues.
• Ensure timely response to all customer queries.
• Support daily customer service operations.

Job description

A leading services company in Dubai is looking for a Customer Service Representative to manage customer inquiries and ensure satisfaction. Responsibilities include handling calls, emails, and messages, providing product information, resolving complaints, and coordinating with internal teams. The ideal candidate will maintain records of interactions and support daily operations. Interested applicants can send their CV via the provided email.