Customer Service Representative (UAE National)

hyperspace; Dubai; On-site; AED 39,000 - 69,000; Full time

Job summary

House of Hype in Dubai is seeking a dedicated Customer Service Representative (UAE National) to support guest interactions and coordinate with teams behind the scenes at our immersive venue. This role requires UAE nationality with Family Book, at least 6 months in customer service or related fields, and a friendly, energetic attitude.

Fluency in Arabic and English is preferred, with flexibility to work weekends and holidays.

Qualifications

• UAE National (Emirati) with Family Book.
• At least 6 months of experience in customer service or related roles (administrative support, operations, or coordination).
• Friendly, confident, and energetic personality.
• Strong communication skills (Arabic & English preferred).
• A positive attitude and team spirit.
• Willingness to work flexible shifts, including weekends and holidays.

Skills

Communication skills

Customer service

Teamwork

Flexibility

Job description

Customer Service Representative (UAE National)

About House of Hype

At House of Hype, we’re not your typical venue—we’re an immersive, high-energy experience where creativity, entertainment, and unforgettable moments come together. We create spaces where guests don’t just visit… they feel, explore, and connect.

The Role

We’re looking for a dedicated and service-oriented Customer Service to support our operations and ensure smooth customer interactions behind the scenes. If you enjoy problem-solving, coordinating with teams, and delivering efficient solutions that enhance the customer experience, this role is for you.

What We’re Looking For

• UAE National (Emirati) with Family Book
• At least 6 months of experience in customer service, administrative support, operations, or a coordination role (retail, hospitality, events, etc.)
• Friendly, confident, and energetic personality
• Strong communication skills (Arabic & English preferred)
• A positive attitude and team spirit
• Willingness to work flexible shifts, including weekends and holidays

Why Join Us?

• Be part of a unique, creative, and immersive environment
• Work with a dynamic and energetic team
• Grow your experience in guest engagement and entertainment
• Every day is different—no routine, just excitement