Customer Service Coordinator

Reliance Freight Systems LLC; Abu Dhabi; On-site; AED 100,000 - 134,000; Full time

Job summary

Reliance Freight Systems LLC in Abu Dhabi is seeking a Customer Service Executive to manage inquiries and coordinate logistics. The role focuses on servicing clients efficiently and supporting growth in a fast-paced freight environment.

The ideal candidate will have at least 2 years in logistics-based customer service, with a shipping/freight forwarding background preferred. Immediate joiners are welcome to apply.

Qualifications

• Strong communication and interpersonal abilities.
• Solid computer literacy and software aptitude.
• Immediate joiners preferred.

Responsibilities

• Handle customer inquiries, complaints, and service requests promptly.
• Coordinate between internal departments and external stakeholders.
• Develop and maintain strong customer relationships to drive business growth.

Skills

Communication

Interpersonal skills

Computer skills

Immediate joiners

Job description

Responsibilities and Duties

• Handle customer inquiries complaints and service requests efficiently
• Ensure smooth coordination between internal departments and external stakeholders
• Maintain and develop strong customer relationships to drive business growth

Qualifications and Skills Required

• Strong communication interpersonal amp computer skills Immediate joiners preferred
• Minimum 2 years of work experience as a Customer Service Executive in the Logistics & Freight Forwarding Industry.
• Must be from a Shipping / Freight Forwarding background.
• Minimum 2 years of experience in Logistics & Freight Forwarding.
• Background in Shipping/Freight Forwarding is mandatory.