Customer Onboarding & Operations Specialist

ADIB Group; Abu Dhabi Emirate; On-site; AED 111,600 - 167,400; Full time

Job summary

A leading financial institution in the UAE is seeking an Operations Specialist for customer mandate creation. The role involves verifying individual customer accounts, ensuring compliance with banking standards, and providing operational support to enhance customer experience. Candidates should have basic MS Office skills and an understanding of banking operations. This position requires attention to detail and the ability to review documents and ensure regulatory compliance.

Qualifications

• Experience in operational support and controls in a banking environment.
• Ability to review and verify customer accounts as per guidelines.

Responsibilities

• Opening and verification of customer accounts according to standards.
• Ensuring adherence to policies and regulatory requirements.
• Escalating any operational issues for quick resolution.

Skills

MS Office (Excel, Word, PowerPoint)

Basic Banking knowledge

Job description

A leading financial institution in the UAE is seeking an Operations Specialist for customer mandate creation. The role involves verifying individual customer accounts, ensuring compliance with banking standards, and providing operational support to enhance customer experience. Candidates should have basic MS Office skills and an understanding of banking operations. This position requires attention to detail and the ability to review documents and ensure regulatory compliance.