Customer Onboarding & Mandate Ops Specialist

ADIB Group; Abu Dhabi Emirate; On-site; AED 78,000 - 123,000; Full time

Job summary

A leading financial institution is seeking an Operations Specialist Customer Mandate - Checker to oversee account openings for individual customers. The role requires managing operations to ensure compliance with policies, maintaining efficiency and quality service standards. Ideal candidates should have 1-2 years of banking experience focused on customer onboarding and possess strong MS Office skills. You'll lead a team, enhance customer experiences, and contribute to overall service delivery in Al Ain.

Qualifications

• At least 1-2 years of banking-related experience focused on customer onboarding.
• Strong understanding of operational processes and compliance.
• Ability to manage team dynamics and ensure operational efficiency.

Responsibilities

• Lead the opening of customer accounts for individual clients.
• Ensure adherence to operational policies and procedures.
• Monitor day-to-day activities for smooth department functioning.
• Manage and improve workflow processes for operational efficiency.
• Conduct regular training to enhance team performance.

Skills

MS Office (Excel, Word, PowerPoint)

Basic Banking knowledge

Customer onboarding experience

Job description

A leading financial institution is seeking an Operations Specialist Customer Mandate - Checker to oversee account openings for individual customers. The role requires managing operations to ensure compliance with policies, maintaining efficiency and quality service standards. Ideal candidates should have 1-2 years of banking experience focused on customer onboarding and possess strong MS Office skills. You'll lead a team, enhance customer experiences, and contribute to overall service delivery in Al Ain.