Banking Operations & Compliance Specialist

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

A leading bank in the UAE is seeking a dedicated back office specialist to perform account maintenance and support banking operations. Responsibilities include ensuring adherence to policies, responding to customer complaints, and maintaining high quality standards. The ideal candidate should possess a High School diploma with 1-2 years of experience in back office or front line roles, along with excellent communication skills in English and/or Arabic. This position is full-time and requires a strong team spirit.

Qualifications

• 1-2 years experience in back office or front line desk; candidates without experience will be considered.
• Excellent communication skills in English and/or Arabic.
• Knowledge of bank operations and administration.

Responsibilities

• Perform account maintenance and opening for Retail ELITE & GPB segments.
• Ensure adherence to policies and procedures.
• Update status and reasons for rejection if applicable.

Skills

Customer Service

Problem Solving

Documentation Skills

Multitasking

Market Knowledge

Presentation Skills

Conflict Resolution

Education

High School / Diploma

Tools

MS Word

MS Excel

MS PowerPoint

Job description

A leading bank in the UAE is seeking a dedicated back office specialist to perform account maintenance and support banking operations. Responsibilities include ensuring adherence to policies, responding to customer complaints, and maintaining high quality standards. The ideal candidate should possess a High School diploma with 1-2 years of experience in back office or front line roles, along with excellent communication skills in English and/or Arabic. This position is full-time and requires a strong team spirit.