Customer Relationship Specialist - Banking Services

ADIB - Abu Dhabi Islamic Bank; Dubai; On-site; AED 111,600 - 133,920; Full time

Job summary

A leading bank in the UAE seeks a Customer Relationship Officer in Dubai. The role involves managing customer interactions, handling deposit and finance account inquiries, and leading staff training initiatives. Candidates should have a strong understanding of retail banking products and UAE regulations, with proven sales skills and the ability to achieve targets. This position offers an opportunity to contribute to the bank's operational excellence and client satisfaction.

Qualifications

• Experience in managing customer relationships within financial services.
• Understanding of compliance policies and procedures.
• Proven record of achieving sales targets.

Responsibilities

• Handle inquiries related to deposit accounts.
• Sell and cross-sell financial products.
• Management of staff training and performance.

Skills

Broad knowledge of ADIB’s Retail Banking financial products & services

Good Knowledge of UAE banking practices, regulations & risks

Sales skills

Training skills

Management Information skills

Job description

A leading bank in the UAE seeks a Customer Relationship Officer in Dubai. The role involves managing customer interactions, handling deposit and finance account inquiries, and leading staff training initiatives. Candidates should have a strong understanding of retail banking products and UAE regulations, with proven sales skills and the ability to achieve targets. This position offers an opportunity to contribute to the bank's operational excellence and client satisfaction.