Customer Experience Associate - Entry Level with Training

Learn it; Abu Dhabi; On-site; AED 45,000 - 78,000; Full time

Benefits offered by this job

Entry-level friendly

Training provided

Skill development

Career growth

Supportive environment

Job summary

Learn it in Abu Dhabi is hiring a Customer Experience Associate to assist customers with questions, provide friendly service, and handle inquiries via phone, email, or chat. This is an entry-level role with full training.

You will maintain customer records, coordinate with internal teams, and support general service and administrative activities in a collaborative environment aimed at developing strong communication and problem-solving skills.

Qualifications

• High school diploma, diploma, degree, or equivalent.
• No prior experience required.
• Fresh graduates are welcome to apply.
• Basic computer and internet skills.
• Good communication and interpersonal skills.
• Friendly, patient and customer-focused.
• Responsible, organized and detail-oriented.
• Willing to learn and follow instructions.
• Able to work independently and as part of a team.

Responsibilities

• Assist customers with questions, requests, and basic concerns.
• Provide friendly and professional customer service.
• Respond to customer inquiries through phone, email, or chat.
• Provide basic information about products and services.
• Follow up on customer requests and issues.
• Maintain accurate customer records and service information.
• Coordinate with internal teams when needed.
• Support general customer service and administrative activities.

Skills

Communication skills

Interpersonal skills

Teamwork

Adaptability

Willingness to learn

Education

High school diploma

Diploma

Degree

Job description

Learn it in Abu Dhabi is hiring a Customer Experience Associate to assist customers with questions, provide friendly service, and handle inquiries via phone, email, or chat. This is an entry-level role with full training.

You will maintain customer records, coordinate with internal teams, and support general service and administrative activities in a collaborative environment aimed at developing strong communication and problem-solving skills.