Customer Experience Associate

Tanqeeb; Abu Dhabi; On-site; AED 45,000 - 67,000; Full time

Benefits offered by this job

Entry-level friendly opportunity

Training and guidance provided

Career development opportunities

Supportive and professional working环境

Job summary

Tanqeeb is looking for a Customer Experience Associate in the United Arab Emirates. You will handle customer inquiries via phone, email, or chat and provide friendly, professional service while offering basic information about products and services.

No prior experience is required as comprehensive training will be provided to help you grow your customer service skills in a supportive environment.

Qualifications

• High school diploma or equivalent required.
• No prior experience required; fresh graduates welcome.
• Basic computer and internet skills; good communication.
• Able to work independently and in a team.

Responsibilities

• Assist customers with questions, requests, and basic concerns.
• Provide friendly and professional customer service.
• Respond to customers through phone, email, or chat.
• Provide basic information about products and services.
• Follow up on customer requests and issues.
• Maintain accurate customer records and service updates.
• Coordinate with internal teams when needed.
• Perform general customer service and administrative tasks.

Skills

Customer service

Communication

Teamwork

Interpersonal skills

Attention to detail

Education

High School Diploma or higher

Tools

Basic computer skills

Job description

Customer Experience Associate Position

Employment Type: Full-time

Job Responsibilities

• Assist customers with questions, requests, and basic concerns
• Provide friendly and professional customer service
• Respond to customers through phone, email, or chat
• Provide basic information about products and services
• Follow up on customer requests and issues
• Maintain accurate customer records and service updates
• Coordinate with internal teams when needed
• Perform general customer service and administrative tasks

Minimum Requirements

• High school diploma, diploma, degree, or equivalent
• No previous experience required
• Fresh graduates are welcome to apply
• Basic computer and internet skills
• Good communication and interpersonal skills
• Friendly, patient, and customer-focused
• Responsible, organized, and detail-oriented
• Willing to learn and follow instructions
• Able to work independently and as part of a team

What We Offer

• Entry-level friendly opportunity
• Training and guidance provided
• Opportunity to develop customer service skills
• Career development opportunities
• Supportive and professional working environment