Customer Contracts - Data Center

Adler Talent Solutions Pvt Ltd; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Adler Talent Solutions Pvt Ltd seeks an experienced contracts professional in Dubai to draft, review and negotiate complex colocation and data center agreements. The role ensures SLAs, amendments and commercial arrangements align with business goals and risk controls.

Candidates should bring 10+ years in contract drafting and negotiation, with cross-functional collaboration across Sales, Legal, Finance and Operations to deliver commercially viable outcomes.

Qualifications

• 10+ years of overall experience in contract drafting and negotiation.

Responsibilities

• Draft, review, negotiate and finalize colocation and data center contracts and SLAs.
• Manage contract lifecycle from proposal through execution and ongoing administration.
• Collaborate with Sales, Legal, Finance and Operations to resolve contractual issues.
• Identify risks, obligations, liabilities and negotiate favorable terms.
• Contribute to standard templates, clauses and negotiation frameworks for efficiency.
• Maintain accurate contract records and governance across accounts.

Skills

Contract drafting

Contract negotiation

Contract lifecycle management

Risk assessment

Stakeholder management

Job description

1. 1 Contract Drafting amp Negotiation Draft review negotiate and finalize colocation customer agreements Service Level Agreements SLAs amendments settlement agreements and other commercial contracts Manage both standard-form and bespoke contractual structures based on customer and business requirements Review commercial and contractual terms to identify risks obligations liabilities and areas requiring negotiation Support complex customer negotiations and provide contractual inputs to achieve commercially viable outcomes
2. 2 Contract Lifecycle Management Manage the complete contract lifecycle from proposal and negotiation through execution and ongoing administration Ensure contracts are processed in accordance with company policies legal requirements internal approval mechanisms and commercial objectives Track contractual milestones obligations approvals renewals amendments and other key activities Maintain accurate and up-to-date contract records and documentation
3. 3 Stakeholder Management Collaborate closely with Sales Legal Operations Finance and Contracts leadership to facilitate contract negotiations and resolve contractual issues Act as a key contractual interface between the organization and customers Ensure alignment between contractual commitments and operational capabilities Maintain consistency in contractual standards positions and negotiation approaches across assigned accounts
4. 4 Contractual Risk amp Issue Management Identify assess and proactively manage contractual and commercial risks across the assigned contract portfolio Monitor contract progress and timelines and ensure timely closure of pending contractual matters Support dispute resolution settlement discussions and resolution of contractual issues in coordination with Legal and relevant business stakeholders Escalate significant contractual risks and issues to senior management with appropriate recommendations
5. 5 Contract Frameworks amp Process Improvement Support the development review and enhancement of standard contract templates clauses workflows and negotiation frameworks for colocation and data center services Contribute to improving contract management processes governance and turnaround times Identify opportunities to standardize contractual practices and improve efficiency across the contract lifecycle
6. 6 Reporting amp Governance Maintain regular reporting on the status of assigned contracts negotiations risks pending actions and key milestones Provide periodic updates and insights to senior management on portfolio performance and critical contractual matters Ensure compliance with contractual governance standards and internal approval processes

10+ years of overall experience, with at least 5 to 7 years of hands‑on experience in contract drafting and negotiation. Experience preferably within Data Centers, Telecommunications, Technology Infrastructure, Real Estate, or related infrastructure sectors. Strong experience in drafting, reviewing and negotiating: Colocation Agreements Customer Agreements Service Level Agreements (SLAs) Contract Amendments Settlement Agreements Commercial and bespoke contractual arrangements Demonstrated ability to manage complex customer-facing contractual negotiations and multiple contracts simultaneously. Strong understanding of contractual risk, commercial terms, contract lifecycle management and governance. Experience working cross‑functionally with Sales, Legal, Finance and Operations teams.