CRM Assistant

HUMAN-AI-Z Nexus Technology; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

Laforet Real Estate in Dubai is seeking an experienced CRM Administrator to manage and optimize our CRM system for our real estate operations. The ideal candidate must have previous experience as a CRM Administrator in a UAE real estate company, with strong knowledge of CRM management, lead distribution, data integrity, and reporting.

You will handle user accounts, permissions, data cleansing, and produce dashboards; collaborate with Sales and Management; ensure compliance with CRM processes and

Qualifications

• 2–3 years of CRM administration experience in UAE real estate.
• Strong knowledge of CRM systems used in Dubai real estate.
• Proficiency in Excel and reporting tools.

Responsibilities

• Manage and maintain the company's CRM system.
• Create and manage user accounts, permissions, and system settings.
• Ensure accurate lead allocation and monitor lead distribution.
• Maintain data quality by reviewing, updating, and cleansing CRM records.
• Generate daily, weekly, and monthly sales and performance reports.
• Support the Sales and Management teams with CRM-related requests.
• Upload and manage property listings, projects, and developer information.
• Coordinate with CRM providers to resolve system issues and implement improvements.
• Train new employees on CRM usage and best practices.
• Ensure compliance with company CRM processes and data management standards.

Skills

CRM management

Excel

Reporting tools

Analytical skills

Organizational skills

English proficiency

Tools

CRM platforms

Job description

CRM Assistant - (European Speakers Preferred)

Location: Dubai, UAE Employment Type: Full-Time

Company Description

Laforet Real Estate stands as a premier luxury real estate brokerage headquartered in Dubai. We empower investors and homeowners with bespoke property solutions. Whether acquiring, selling, or managing assets, our expert team ensures every transaction is seamless, strategic, and rewarding.

Job Summary

We are looking for an experienced CRM Administrator to manage and optimize our CRM system for our real estate operations. The ideal candidate must have previous experience as a CRM Administrator in a UAE real estate company, with strong knowledge of CRM management, lead distribution, data integrity, and reporting.

Key Responsibilities

• Manage and maintain the company's CRM system.
• Create and manage user accounts, permissions, and system settings.
• Ensure accurate lead allocation and monitor lead distribution.
• Maintain data quality by reviewing, updating, and cleansing CRM records.
• Generate daily, weekly, and monthly sales and performance reports.
• Support the Sales and Management teams with CRM-related requests.
• Upload and manage property listings, projects, and developer information.
• Coordinate with CRM providers to resolve system issues and implement improvements.
• Train new employees on CRM usage and best practices.
• Ensure compliance with company CRM processes and data management standards.

Requirements

• Minimum 2–3 years of experience as a CRM Administrator in a UAE real estate company (mandatory).
• Strong knowledge of CRM systems used in the Dubai real estate industry.
• Proficiency in Microsoft Excel and reporting tools.
• Excellent organizational and analytical skills.
• Strong attention to detail and ability to manage multiple tasks.
• Excellent English communication skills (additional European languages are an advantage).