CRM Admin

A Group; Dubai; On-site; AED 89,280 - 133,920; Full time

Job summary

A Group in Dubai is seeking a detail-oriented CRM Admin to oversee customer relationship management systems. The role includes managing and maintaining the CRM database, ensuring data accuracy, generating reports, and supporting sales and marketing efforts. Candidates should be organized and tech-savvy, capable of handling client data with precision. Understanding data security compliance is also essential. This is an on-site position in Dubai.

Responsibilities

• Manage and maintain CRM database and customer records.
• Update, clean, and organize client information regularly.
• Monitor customer interactions and ensure data accuracy.
• Generate CRM reports and performance analytics.
• Support sales and marketing teams with CRM tools.
• Manage leads, follow-ups, and customer segmentation.
• Ensure proper system usage and data security compliance.
• Troubleshoot basic CRM system issues.

Job description

We are looking for a detail-oriented, organized, and tech-savvy CRM Admin to manage customer relationship management systems and support business communication and client data accuracy.

Key Responsibilities

• Manage and maintain CRM database and customer records
• Update, clean, and organize client information regularly
• Monitor customer interactions and ensure data accuracy
• Generate CRM reports and performance analytics
• Support sales and marketing teams with CRM tools
• Manage leads, follow-ups, and customer segmentation
• Ensure proper system usage and data security compliance
• Troubleshoot basic CRM system issues