Crew Scheduling Officer (Shift based) | Emiratisation

Emirates; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Emirates Group in Dubai seeks a Crew Scheduling Officer to support operations control by managing published flight and cabin crew rosters. You will ensure the correct crew complement on each flight within regulatory limits and time constraints, contributing to productivity and optimized resources in a fast-paced environment.

You will coordinate with the scheduling team, implement recovery measures during disruptions, and handle day-of-operation roster amendments while maintaining clear

Qualifications

• Have completed 12 years of schooling or equivalent qualification.
• Minimum of 5 years experience in flight operations rostering and scheduling.
• Relevant experience in airline operations.
• Proven track record in crew scheduling and planning.

Responsibilities

• Coordinate with the crew scheduling team to ensure crewing information supports operational decisions.
• Implement recovery solutions during disruptions and maintain crew communication with stakeholders.
• Manage roster amendments on the day of operation due to sickness or changes.
• Responsible for cabin crew complement and regulatory adherence; share reports with outstations before departure.
• Highlight operational abnormalities within the day of operation and ensure correct crew on impacted flights.
• Communicate operational changes of assigned duties to flight and cabin crew promptly.
• Assign crew from standby ensuring compliance with GCAA laws and company requirements.
• Responsible for flight crew training recovery outside office hours to minimize disruptions.

Skills

Crew scheduling

Flight operations rostering

Airline operations experience

Crew scheduling planning

Education

12 years schooling

Job description

Job PurposeAt Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Crew Scheduling Officer and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.

Job PurposeAt Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Crew Scheduling Officer and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage. As a Crew Scheduling Officer in the Operations Control - Management & Admin team, you will support the crew scheduling controllers in managing published flight and cabin crew rosters within the scope of day of operations for Dubai and outstations as well as ensuring the correct crew complement are available on each flight within defined time limitations, and as per regulatory requirements. You'll also, Strive to achieve the highest level of productivity and resource optimisation, without compromising the operation.

In This Role You Will

• Coordinate with the crew scheduling team to ensure relevant crewing information is available to support operational decisions, and provide feedback and recommendations on crewing solutions to ensure effective recovery of operations.
• Implement recovery solutions in collaboration with crew scheduling during operational disruptions and maintain operational awareness and crew communication in collaboration with relevant stakeholders throughout the recovery process.
• Manage roster amendments on the day of operation as a result of crew sickness or other changes as requested by management.
• Responsible for the cabin crew complement and complex attributes on each flight, and ensure adherence to company policy and regulatory requirements and ensure accurate reports are shared with the relevant outstations for acceptance prior to departure.
• Highlight operational abnormalities within day of operation scope including but not limited to aircraft changes, and ensure the correct flight and cabin crew complement are available on the impacted flights.
• Proactively communicate operational changes of assigned duties to flight and cabin crew in a timely manner.
• Assign crew from standby ensuring the crew assigned align with General Civil Aviation Authority (GCAA) legalities and company requirements.
• Responsible for flight crew training recovery outside of office hours to minimize disruptions to published roster.

Qualification

• Have completed 12 years of schooling or equivalent qualification.
• Have a minimum of 5 years experience in flight operations in rostering and scheduling.
• Have relevant experience in airline operations.
• Proven experience in track record in crew scheduling and planning.

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers.

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website https://www.emirates.com/careers