Crew | Retail Confectionery I Yogurtland

Alabbar Enterprises & ANOTHER; Dubai; On-site; AED 50,000 - 67,000; Full time

Benefits offered by this job

A supportive and friendly team.

Career growth opportunities.

Competitive salary and benefits.

Job summary

Alabbar Enterprises & ANOTHER in Dubai operates a diverse hospitality footprint. The Crew role focuses on exceptional customer service, product knowledge, and maintaining brand standards across outlets.

You will handle cash, upsell, follow recipes, and ensure food safety, hygiene, and housekeeping. English fluency and 1-2 years in F&B are expected; high school diploma required. Competitive salary and benefits, supportive team.

Qualifications

• Provide customer service including after-sales service.
• Operate as cashier with accurate cash handling.
• Execute upselling / suggestive selling to meet sales targets.
• Know product, packaging and price details.
• Follow daily production schedule and recipes per Brand standards.
• Prevent cross-contamination at all times.
• Maintain high standards of housekeeping at work area.
• Report any theft or suspicious activity to management.
• Ensure safe working practices at all times.
• Adhere to grooming guidelines and food safety/hygiene standards.

Responsibilities

• Providing Customer Service including after sales service.
• Operate as a cashier. It should be each employee's goal to use the POS machine without error and to be consistently accurate in money handling.
• Individual contribution in achieving budgeted Sales and ATV as per plans Execute Upselling / Suggestive Selling and Primarily responsible for providing Customer Service which includes after sales service.
• Knowledge of all the products, packaging and price.
• Responsible for following daily Production Schedule and follow all recipes, as per Brand standards.
• Prevents Cross Contamination at all given times.
• Maintain high standards of House Keeping at the workstation, product display area and back of house.
• Work towards reducing incidence of theft, shop lifting, and alert manager in any case of such.
• Ensure safe working practices at all times.
• Grooming guidelines followed as per brand standards
• Follows food safety and hygiene standards at all given times

Skills

Customer Service

Cash Handling

Upselling

Food Safety

Housekeeping

Brand Standards

Grooming

English Fluency

Education

High School Diploma

Tools

POS machine

Job description

Our Story

Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen and Klay by Karak under its umbrella.

An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.

Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.

The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.

Job Summary

The Crew is responsible for maintaining high standards of customer service and ensuring to deliver high standards of product quality. Must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, food preparation and cleaning procedures.

Job Responsibilities

• Providing Customer Service including after sales service.
• Operate as a cashier. It should be each employee's goal to use the POS machine without error and to be consistently accurate in money handling.
• Individual contribution in achieving budgeted Sales and ATV as per plans Execute Upselling / Suggestive Selling and Primarily responsible for providing Customer Service which includes after sales service.
• Knowledge of all the products, packaging and price.
• Responsible for following daily Production Schedule and follow all recipes, as per Brand standards.
• Prevents Cross Contamination at all given times.
• Maintain high standards of House Keeping at the workstation, product display area and back of house.
• Work towards reducing incidence of theft, shop lifting, and alert manager in any case of such.
• Ensure safe working practices at all times.
• Grooming guidelines followed as per brand standards
• Follows food safety and hygiene standards at all given times

Job Requirements

• High School Diploma or equivalent
• 1-2 years of experience in Food & Beverage industry
• 1-2 years of experience in the same role
• Fluency in English

What We Offer

• A supportive and friendly team.
• Career growth opportunities.
• Competitive salary and benefits.