Credit & Collections Strategist — Customer Relations

TradesApp; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

TradesApp in Dubai is seeking a motivated Credit & Collection & Customer Relations Executive to manage customer accounts, chase outstanding payments, and maintain accurate statements while delivering professional service.

You will collaborate with Finance, Sales, and Administration to resolve account issues, prepare reports, and support sales through credit checks and timely communications; a detail-oriented self-starter will thrive in this fast-paced environment.

Qualifications

• Bachelor’s degree in Information Technology, Business Administration, Finance, Accounting, or a related field.
• Strong written and verbal English communication skills.
• Excellent interpersonal and customer service skills.

Responsibilities

• Follow up on outstanding invoices and overdue payments.
• Handle customer inquiries via telephone, email and other channels.
• Prepare and maintain customer records, statements and reports.
• Support sales team with customer account information and follow-ups.
• Coordinate with Finance, Sales and Administration to resolve issues.

Skills

Strong English communication

Interpersonal skills

Data-entry & admin skills

Education

Bachelor’s degree in IT/Business/Finance or related field

Tools

Microsoft Office

Job description

TradesApp in Dubai is seeking a motivated Credit & Collection & Customer Relations Executive to manage customer accounts, chase outstanding payments, and maintain accurate statements while delivering professional service.

You will collaborate with Finance, Sales, and Administration to resolve account issues, prepare reports, and support sales through credit checks and timely communications; a detail-oriented self-starter will thrive in this fast-paced environment.