Dubai Collections Specialist – AR & Credit

MADI Group; Dubai; On-site; AED 67,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Job summary

MADI Group in Dubai, UAE is seeking a Collection Officer to manage accounts receivable, follow up on overdue invoices, and protect cash flow. You will work with Finance and Sales to ensure timely payments and uphold credit policies.

The ideal candidate has 1–3 years in AR/collections, strong communication and negotiation skills, and familiarity with ERP/accounting software. A Bachelor’s in Finance, Accounting, or Business Administration is preferred.

Qualifications

• 1–3 years of experience in Accounts Receivable, Collections, or Credit Management.
• Experience in distribution, FMCG, or commercial sectors is preferred.
• Familiarity with ERP or accounting software is an advantage.
• Strong communication, negotiation, follow‑up, and organizational skills.
• Ability to manage customer accounts, resolve payment issues, and meet collection targets.

Responsibilities

• Monitor customer accounts, outstanding balances, and aging reports.
• Follow up on overdue invoices and ensure timely collections.
• Process and reconcile customer payments against invoices.
• Resolve payment discrepancies in coordination with Finance and Sales teams.
• Monitor customer credit limits, payment terms, and potential credit risks.
• Escalate delinquent accounts and recommend appropriate collection actions.
• Prepare weekly/monthly collection reports, overdue analysis, and cash forecasts.
• Maintain accurate records of collection activities, payment agreements, and customer communications.
• Handle customer payment and invoice inquiries professionally.
• Build strong customer relationships while ensuring company credit and collection policies are followed.

Skills

Accounts Receivable

Communication

Negotiation

Follow-up

Organization

Education

Bachelor’s degree in Finance/Accounting/Business Administration

Certifications in credit management or collections

Tools

ERP software

Job description

MADI Group in Dubai, UAE is seeking a Collection Officer to manage accounts receivable, follow up on overdue invoices, and protect cash flow. You will work with Finance and Sales to ensure timely payments and uphold credit policies.

The ideal candidate has 1–3 years in AR/collections, strong communication and negotiation skills, and familiarity with ERP/accounting software. A Bachelor’s in Finance, Accounting, or Business Administration is preferred.