Credit & Collections Specialist — Customer Relations

Qureos; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Qureos is seeking a proactive Credit & Collection & Customer Relations Executive in Dubai to manage customer accounts, pursue overdue payments, and maintain precise account records while delivering professional service.

The role requires strong communication, experience in collections and administration, and the ability to work independently in a fast-paced environment. Sales support and CRM/ERP exposure are advantageous.

Qualifications

• Bachelor’s degree in Information Technology, Business Administration, Finance, Accounting, or a related field.
• Strong written and verbal English communication skills.
• Good knowledge of Microsoft Office and general computer applications.

Responsibilities

• Follow up with customers regarding outstanding invoices and overdue payments.
• Conduct professional collection calls and communicate payment terms and penalties.
• Maintain accurate and updated statements of account.
• Monitor payment status and follow up to achieve targets.
• Escalate long-outstanding accounts to management.

Skills

Credit management

Collections

Customer relations

Data entry

Microsoft Office

English communication

Education

Bachelor's degree in Business Administration/Finance

Tools

CRM systems

ERP systems

Job description

Qureos is seeking a proactive Credit & Collection & Customer Relations Executive in Dubai to manage customer accounts, pursue overdue payments, and maintain precise account records while delivering professional service.

The role requires strong communication, experience in collections and administration, and the ability to work independently in a fast-paced environment. Sales support and CRM/ERP exposure are advantageous.