Credit & Collections / Customer Relations Lead

Qureos; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Qureos in Dubai, UAE, seeks a Credit & Collection / Customer Relations Executive to manage customer accounts, pursue outstanding payments, and maintain accurate records while delivering professional service. The role blends finance and sales support with CRM and data management responsibilities in a fast-paced environment.

The ideal candidate will have collections and administration experience, strong communication skills, attention to detail, and the ability to work independently.

Qualifications

• Bachelor's degree in IT, business, finance, accounting or related field.
• Experience in credit, collections, customer service, or admin roles.
• Strong written and verbal English communication skills.
• Good knowledge of Microsoft Office and general computer applications.
• Strong data-entry and administrative skills.
• Excellent interpersonal and customer service skills.
• Ability to work independently with minimal supervision.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and organizational skills.

Responsibilities

• Credit & collections: follow up on invoices and overdue payments.
• Provide professional customer service and respond to inquiries via phone and email.
• Maintain accurate statements and document collection activities.
• Prepare monthly collection and account reports.
• Support sales with account information and follow-ups.
• Coordinate with Finance, Sales, Administration to resolve issues.

Skills

English communication

Data entry

Interpersonal skills

Administrative skills

Working under pressure

Attention to detail

Education

Bachelor's degree

Tools

Microsoft Office

CRM systems

ERP systems

Accounting software

Job description

Qureos in Dubai, UAE, seeks a Credit & Collection / Customer Relations Executive to manage customer accounts, pursue outstanding payments, and maintain accurate records while delivering professional service. The role blends finance and sales support with CRM and data management responsibilities in a fast-paced environment.

The ideal candidate will have collections and administration experience, strong communication skills, attention to detail, and the ability to work independently.