Counseling Unit Administrative Specialist

Ajman University; Ajman; On-site; AED 78,000 - 123,000; Full time

Job summary

Ajman University in the United Arab Emirates seeks an Administrative Assistant to support the Counseling Unit. The role involves coordinating appointments, handling student inquiries with sensitivity, and maintaining confidential records in line with university policies.

Ideal candidates have a minimum of 3 years in admin roles, bilingual in Arabic and English, and strong MS Office skills. This is a full-time, on-site position supporting counselors and university departments.

Qualifications

• 3+ years of relevant administrative experience
• Experience in student-facing or service-oriented environments preferred
• Experience handling confidential information preferred

Responsibilities

• Coordinate counseling appointments and maintain unit calendar.
• Respond to student inquiries professionally and sensitively.
• Support counselors with appointments, documentation, referrals, and follow-ups.
• Maintain confidential records per university policies.
• Prepare correspondence, reports, and attendance records.
• Assist with counseling-related events and programs.
• Maintain organized filing systems (electronic and physical).
• Coordinate internal communications with university departments.
• Assist with data collection and routine reports for the unit.

Skills

Strong organizational skills

Excellent communication

Confidentiality and discretion

Microsoft Office (Word, Excel, Outlook

Detail-oriented

Multitasking ability

Teamwork and collaboration

Customer service mindset

Arabic and English bilingual

Education

Bachelor's degree in Psychology or Business Administration

Tools

Microsoft Office Suite

Job description

Ajman University in the United Arab Emirates seeks an Administrative Assistant to support the Counseling Unit. The role involves coordinating appointments, handling student inquiries with sensitivity, and maintaining confidential records in line with university policies.

Ideal candidates have a minimum of 3 years in admin roles, bilingual in Arabic and English, and strong MS Office skills. This is a full-time, on-site position supporting counselors and university departments.