Coordinator- Central Production Facility - Dubai

Alshaya Group; Dubai; On-site; AED 100,000 - 167,000; Full time

Job summary

Alshaya Group is seeking a Coordinator for the Central Production Facility in Dubai to uphold quality and food safety, ensuring products meet approved specs and SOPs. You will monitor CCPs, perform sensory evaluations, and support product release while driving continuous improvement and proper documentation.

The role requires a Bachelor's in Food Science and at least 2 years in the field, with strong knowledge of HACCP, GMP, and FSSC 22000.

Qualifications

• Bachelor’s degree in Food Science or related field.
• Minimum 2 years in food safety/quality.
• Familiarity with HACCP, GMP, and FSSC 22000.

Responsibilities

• Support day-to-day quality and food safety compliance with specs and SOPs.
• Monitor HACCP/CCP controls and GMP adherence.
• Perform product attribute, sensory evaluations, and support release.
• Investigate non-conformances and coordinate corrective actions.
• Maintain quality records and KPIs in company systems.
• Support internal audits and continuous improvement initiatives.

Skills

HACCP

GMP

Quality systems

CCP monitoring

Food safety

Communication

Attention to detail

Excel

Word

Education

Bachelor’s in Food Science

Tools

Excel

Word

Reporting systems

Laboratory coordination

Job description

Coordinator- Central Production Facility - Dubai

• Support the day-to-day quality and food safety function, ensuring products and processes comply with approved specifications, SOPs, HACCP, GMP, FSSC 22000, and Health and Safety requirements.
• Promote a strong culture of food safety, quality, personal safety, accountability, and continuous improvement across the facility.
• Maintain the Food Safety and Food Quality Policy and support effective monitoring of CCPs and other operational controls.

Key performance areas include, but are not limited to:

• Conduct routine online and offline quality and food safety inspections throughout the facility, including line and area audits.
• Verify compliance of raw materials, work-in-process, finished products, labels, date codes, storage, and dispatch activities against approved quality, food safety, and brand specifications.
• Monitor HACCP and CCP controls, GMP, personal hygiene, pest control, PPE compliance, housekeeping, cleaning verification, and adherence to operating procedures.
• Perform product attribute, dimensional, and sensory evaluations and support positive product release.
• Investigate and out-of-specification results, non-conformances, and customer complaints; coordinate corrective actions and verify their effectiveness.
• Maintain accurate quality records, check sheets, trackers, complaint data, KPI and CPMU records, and reports in company systems.
• Support internal audits and continuous improvement initiatives aimed at reducing complaints and improving product quality and food safety performance.
• Coordinate routine and ad hoc microbiological sampling, laboratory testing, retesting, follow-up, and result tracking.
• Verify internal calibration of equipment, including temperature probes and scales, in line with agreed schedules.
• Support new product launches, process validation, product monitoring, label creation or verification, post-production meeting checks, and positive product release activities.
• In the absence of the Quality Supervisor, assume responsibility for the supervisor’s quality activities and work independently with minimal supervision.

Health and Safety

• Understands the hazards in their area of responsibility & ensures the team are in safe working environment; Never walks away from unsafe action or condition.
• Understands his Health and Safety responsibilities and adheres to safe working practices (WI’s) Ensure compliance to relevant policies and procedures (i.e. PPE policy).
• Supports and encourages the reporting of near misses and complete near miss forms; Report accidents immediately to Management team.

Attitude and Behaviour

• Understands the work timings & shift patterns to work accordingly.
• Able to work under pressure and manage timely tasks based on priority. Be active, confident, genuine and professional in work & communication.
• Be an active & quick learner by understanding self-strengths and weak points. Use language to communicate & get the output as intended.
• Good teamwork relations with co-workers and managers. Keep and maintain positivity & respect in all aspect of work.

Key Relationships

• Be able to communicate work issues confidently and clearly across all levels of the business.
• Key relationships are with Team members, other Supervisors and Shift Managers on a daily basis.
• Liaise with the training team members.
• Liaise with QA team members.

Decision-making Authority

Take responsibility for quality decisions by completing risk assessments and providing supporting facts and figures to the Quality Supervisor or Site Quality Manager for disposition.

Qualifications and Requirements:

• Minimum of 2 years work experience in food safety, food quality field.
• Bachelor’s degree or equivalent formal qualification in Food Science, Food Technology, Microbiology, or a related field.

Skills and Knowledge:

• Good understanding of HACCP, GMP, food safety, Quality Management Systems, FSSC 22000 requirements, and CCP monitoring.
• Familiarity with microbiological sampling, laboratory coordination, and calibration verification.
• Strong attention to detail and accuracy.
• Good communication, influencing, and reporting skills.
• Ability to work independently and make risk-based quality decisions.
• Strong organizational, prioritization, time-management, and problem-solving skills.
• Proactive team player who can work effectively under pressure and adapt to shift requirements.
• Good computer skills, including Excel, Word, and reporting systems.