Concierge for Luxury Hotel in Sharjah, UAE

PPOAR; Sharjah; On-site; AED 59,000 - 80,000; Full time

Benefits offered by this job

Accommodation provided by the hotel (若

Health insurance coverage

Annual airfare allowance

Training and development opportunities

Job summary

PPOAR in Sharjah, UAE, is seeking a professional Concierge to welcome guests and fulfill requests, delivering exceptional service in a luxury hotel environment.

The role involves guiding guests, making reservations, and coordinating with hotel departments to ensure a seamless guest experience, with a competitive monthly salary and visa support where needed.

Qualifications

• Kenyan nationality preferred.
• Fluent in English; Arabic or other languages a plus.
• Experience in concierge or customer service role.
• Excellent communication, interpersonal and problem-solving skills.
• Strong knowledge of Sharjah attractions, events and restaurants.
• Ability to work flexible hours including weekends and holidays.
• Must have own visa or be willing to obtain one.

Responsibilities

• Greet guests on arrival and assist with check-in.
• Provide information about hotel facilities and local attractions.
• Make reservations for dining, transportation and activities.
• Handle guest complaints and resolve issues promptly.
• Maintain lobby cleanliness and organization.
• Coordinate with other departments for smooth operations.
• Assist with luggage handling as needed.

Skills

English proficiency

Customer service experience

Communication skills

Local knowledge (Sharjah)

Flexible hours

Job description

Concierge for Luxury Hotel in Sharjah, UAE

Our luxury hotel in Sharjah is seeking a professional and customer-oriented Concierge to join our team. As the face of our hotel, you will be responsible for providing exceptional service to our guests and assisting them with their needs and requests. This is a full-time position with a competitive salary of 1700$ per month.

Responsibilities

• Greet guests upon arrival and assist with check-in process
• Provide information about hotel facilities, services, and local attractions
• Make reservations for dining, transportation, and other activities upon request
• Handle guest complaints and resolve issues in a timely manner
• Maintain cleanliness and organization of the lobby area
• Coordinate with other hotel departments to ensure smooth operations
• Assist with luggage handling as needed

Requirements

• Kenyan nationality preferred
• Fluent in English (Arabic or other languages are a plus)
• Previous experience in a concierge or customer service role
• Excellent communication, interpersonal, and problem-solving skills
• Strong knowledge of local area attractions, events, and restaurants
• Ability to work flexible hours including weekends and holidays
• Must have own visa or be willing to obtain one

Benefits

• Competitive salary of 1700$ per month
• Accommodation provided by the hotel (if needed)
• Health insurance coverage
• Annual airfare allowance to home country (for non-local employees)
• Training and development opportunities within the company

If you are passionate about providing exceptional customer service and have a strong knowledge of Sharjah's hospitality industry, we would love to hear from you!