Concierge

KERZNER INTERNATIONAL LIMITED; Dubai; Presencial; AED 90 000 - 150 000; Tempo integral

Resumo da oferta

KERZNER INTERNATIONAL LIMITED in Dubai is seeking a Concierge to enhance guest stays with anticipatory, personalised service. The role requires a genuine people person who can work closely with guests and hotel teams to anticipate needs and delight guests through tailored experiences.

You will craft itineraries, arrange tours and transport, and handle a wide range of booking requirements, including pre- and post-stay communication.

Qualificações

• Strong guest service orientation and communication skills.
• Ability to create itineraries, arrange tours and transport.

Responsabilidades

• Deliver detailed service options and tailored guest experiences.
• Arrange tours, transport, and guest bookings.
• Handle pre- and post-stay correspondence.

Conhecimentos

Russian language

Arabic language

Chinese language

French language

German language

Descrição da oferta de emprego

About The Role

A Concierge is crucial to the success of the guest stay and creating amazing experiences and everlasting memories A true people person must enjoy working closely with guests and surrounding teams to be able to anticipate align and surprise and delight guests through a natural and anticipatory style of service The Concierge team has an exceptional Food amp Beverage Hotel internal and local knowledge of Dubai so are able to enhance and make tailored guest experiences and itineraries The Concierge is responsible for working closely with all guests to deliver detailed service options create itinerates arrange tours amp transport along with the ability to arrange a wide variety of guest booking needs pre and post-stay correspondence and must have exceptional verbal and written communication skills

About You

A successful applicate must demonstrate a true passion for service delivery and provide bespoke suggestions and services to our guests. The candidate must constantly be enhancing and sharing their knowledge with the team to ensure a world-class and up-to-date knowledge within the team is maintained. Due to guest demographics, being able to converse in Russian, Arabic, Chinese, Friend, or German is advantageous.